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Practical guide on the welfare of asylum and reception staff. Part III, Monitoring and evaluation
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Practical guide on the welfare of asylum and reception staff. Part III, Monitoring and evaluation

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This guide comprises three stand-alone although complementary parts. Part I: Standards and policy focuses on how authorities are to develop a staff welfare strategy when there is not yet a strategy in place; it is supported by suggested standards and indicators for that purpose. Part II: Staff welfare toolbox details all the practical tools identified as good practices, which have already been implemented in some EU+ countries. Part III: Monitoring and evaluation provides a monitoring and evaluation mechanism to support authorities with tools to monitor progress made by measures rolled out in a simple manner. This guide focuses on work in the field of operational asylum, which, by the nature of the work, necessitates specific work environments. Staff working in asylum-related workplaces (such as case officers, workflow managers, registration officers, reception officers and team leaders) often face various challenging physical and psychological conditions. These challenges can include a constantly high workload, an often unpredictable working environment due to the constant changes in the numbers of arrivals of applicants for international protection, exposure to persons who have experienced trauma and, in some instances, a lack of resources to deal with daily tasks.
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ISBN 978-92-9465-205-8
DOI 10.2847/652970
Numer katalogowy BZ-02-21-924-EN-N
ISBN 978-92-9465-206-5
DOI 10.2847/422494
Numer katalogowy BZ-02-21-924-EN-C
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ISSN ISBN 978-92-9465-205-8 DOI 10.2847/652970 Numer katalogowy BZ-02-21-924-EN-N
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ISSN ISBN 978-92-9465-206-5 DOI 10.2847/422494 Numer katalogowy BZ-02-21-924-EN-C
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