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Managing complexity (and chaos) in times of crisis
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Managing complexity (and chaos) in times of crisis

A field guide for decision makers inspired by the Cynefin framework

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This field guide helps to navigate in times of crisis using the Cynefin framework as a compass. It proposes a four-stage approach through which we can: assess the type of crisis and initiate a response; adapt to the new pace and start building sensing networks to inform decisions; repurpose existing structures and working methods to generate radical innovation; transcend the crisis, formalise lessons learnt and increase resilience. The guide stresses the importance of setting and managing boundaries, building informal structures, keeping options open, distributing engagement and keeping an ongoing assessment of the evolving landscape. Action items, real life examples and demonstrations complement the references to the developing theoretical framework.
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ISSN 1831-9424
ISBN 978-92-76-28844-2
DOI 10.2760/353
Kataloga numurs KJ-NA-30569-EN-N
ISSN 1018-5593
ISBN 978-92-76-28843-5
DOI 10.2760/164392
Kataloga numurs KJ-NA-30569-EN-C
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ISSN 1831-9424 ISBN 978-92-76-28844-2 DOI 10.2760/353 Kataloga numurs KJ-NA-30569-EN-N
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ISSN 1018-5593 ISBN 978-92-76-28843-5 DOI 10.2760/164392 Kataloga numurs KJ-NA-30569-EN-C
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