Ríocht Aontaithe, an-Rhyl: Software package and information systems

The provision of a Housing Management and Contractor system comprising of:
Housing Management Modules,
Core/security/system admin Y,
Void Management Y,
Allocations, Waiting lists, NOMs, Mutual Exchange, Y,
Private sector housing Y,
Rent accounting and Arrears Y,
Direct debits/AUDDIS Y,
Contact Management /ASB Y,
Customer Dashboard Y,
User defined diary flags Optional,
CRM Optional,
Enhanced key info Optional,
Homelessness Y,
Transactional reporting Y,
Responsive repairs Y,
Servicing Y,
Asbestos register Y,
Mailmerge (document production) Y,
DLO system,
Works orders Y,
Job costing Y,
Timesheets Y,
Stores and purchasing Y,
DLO system, EDI Y,
Tenancy Based Modules,
Right to buy Y,
Home visits Y,
Debt management Y,
Resident involvement Y,
Service Charges Y,
Temporary Accommodation Optional,
Customer Satisfaction / surveys / profiling Optional,
Reporting Modules Y,
Channel Shift,
Software to enable tenants etc. to communicate with the Department Optional,
SMS texting Optional,
General/Other,
Housing CTI (telephony integration) Optional,
Neighbourhoods and communities (without GIS integration) Y Neighbourhoods and communities (including GIS integration) Optional,
Outlook integration Y (going Outlook during 2014),
Workflow Y,
Contractor portal Y,
Appointments Optional,
Planned Maintenance Optional,
Scenario Planner Optional,
EPC's Energy Ratings Optional,
Stock conditioning Optional,
WHQS Optional,
SMS Optional,
Repairs scheduling Optional,
POCL Optional.

48000000 - Software package and information systems