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HomeStudy on the EU Regulatory Framework for Passenger Rights. Part B, Evaluation of Regulation (EU) No 181/2011 on the rights of passengers travelling by bus and coach
Final report
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This report presents the findings of the support study for the ex-post Evaluation of Regulation (EU) No 181/2011 concerning the rights of passengers when travelling by bus and coach (hereafter the Regulation (EU) 181/2011), which established new protections for passengers from 1 March 2013. The adoption of Regulation (EU) 181/2011 was intended to meet the Commission’s objectives of ensuring the free movement of persons within the European Union, a high level of customer protection, better social and economic cohesion, and inclusion of different social groups. It also introduced a specific, enforceable framework of rights for passengers when travelling by bus and coach in the European Union (which then included the United Kingdom), Iceland, Norway and Switzerland. The objective of the evaluation was an assessment of the performance of all provisions of the Regulation in the European Union (which then included the United Kingdom), Iceland, Norway and Switzerland (EU+4). To that end, this study was meant to examine, in line with the European rules on Better Regulation, the Effectiveness, Efficiency of the Regulation, its internal coherence and coherence with other EU legislation, the extent to which the Regulation resulted in EU added value and whether it remained relevant.
- Offentliggjort:
- Forfatter(e): Generaldirektoratet for Mobilitet og Transport (Europa-Kommissionen) , Steer
- Emner: Afledt fællesskabsret , Transportbestemmelser og -sikkerhed
- Emne: bekæmpelse af diskrimination , bus , Det Europæiske Økonomiske Samarbejdsområde , Det Forenede Kongerige , erstatning , EU-forordning , EU-medlemsstat , faciliteter for personer med handicap , forbrugerbeskyttelse , forbrugeroplysning , ground handling , jernbanetransport , kollektiv transport , lufttransport , passagerers rettigheder , passagertransport , person med handicap , rejsende , søtransport , transport ad indre vandveje , transportbestemmelser , transportkontrakt , transportsikkerhed , transportør , vejtransport
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| ISSN | ISBN 978-92-76-41066-9 | DOI 10.2832/486038 | Katalognummer MI-09-21-358-EN-N |
- Released on EU publications website:
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