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HomeThe VDAB’s innovation lab
Summary report
Метаданни за публикацията
Launched in 2014, the Innovation Lab seeks to harness VDAB’s human and digital capabilities to be an innovative conductor in the labour market. It is a key instrument that the organisation created to foster change, looking to move the PES from being a traditional organisation to becoming a twenty-first century agency. Eager to remain useful to today’s society and its needs, the PES wants to provide the best services possible to PES customers, in the most accessible way. It is for these reasons that the VDAB look for radical change in their functioning. Ultimately, the PES wants to move towards flexible and proactive service delivery, including multi-channel communication and promoting self-service and self-management to its customers.
- Публикувано:
- Корпоративен aвтор: Directorate-General for Employment, Social Affairs and Inclusion (Европейска комисия) , ICF International
- Теми: Политика на заетост
- Тема: Belgium , employment service , fight against unemployment , Flanders (Belgium) , innovation , integration into employment , labour market , public service , unemployed person , unemployment
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| ISSN | ISBN 978-92-79-66253-9 | DOI 10.2767/688999 | Каталожен номер KE-02-17-243-EN-N |
- Released on EU publications website:
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