EASO LOGO   EASO Annual Training Report 2017

Publication document thumbnail

EASO Annual Training Report 2017

EASO Annual Training Report 2017 is available in the following formats

  HTML PDF
Annual Training Report HTML PDF General Report

Introduction

Note:

This report draws upon data provided by the EASO Training Cockpit from 2012 onwards. Its purpose is to measure progress in the implementation of the EASO Training Curriculum and does not intend to provide any data on any other national training available in EU+ States and by other stakeholders (1All trainings delivered in non-EU+ States and/or by external partners (Office of the United Nations High Commissioner for Refugees – UNHCR, Austrian Centre for Country of Origin and Asylum Research and Documentation – ACCORD, Prague Process, Quality Initiative in Eastern Europe and South Caucasus – QIEE, etc.).).

At the current stage, the EASO Training Cockpit is only counting training participants. This means that an individual attending several training sessions will be counted several times.

Data is generated from the registration list of participants in the EASO Training Curriculum (national trainings and train-the-trainers’ sessions) provided by EU+ States and other stakeholders.

The EASO Training Cockpit only records participants who have completed a full training session (e-learning session and the face-to-face session). Therefore divergence of data between the EASO Training Cockpit and the Member States’ records may result when EASO has not been informed that a participant did not complete a full training session (no update in the registration list).

Reference to the date of a session is made in the beginning of the online training course. Therefore, two online training sessions with two different online start dates but with the same face-to-face dates and the same trainers will be counted as two sessions. Moreover, a national training session with an online session starting in December 2017 followed by a face-to-face session in January 2018 will be included in the 2017 records.

1. Progress in the implementation of the EASO Training Curriculum, EU+ States and other stakeholders

Progress in the implementation of the EASO Training Curriculum is monitored and analysed on the basis of the following data:

  • the number of participants who have completed the EASO training modules,
  • the number of participants per module,
  • the number of train-the-trainers’ sessions and national trainings,
  • the number of train-the-trainers’ sessions and national trainings per module.

It is important to note that the records only take into account the absolute number of training participants. The graphs do not take into account the relative size of each national authority. This means that some Member States appear as low-ranking in absolute number even if a significant amount of staff therein has undergone training in the EASO Training Curriculum.

1.1 Trends in participation in the EASO Training Curriculum

  • The participation in all EASO training sessions (train-the-trainer and national) was significant in 2017 with a total of 5,628 participants, in line with the participation level of 2016 (5599 participants), meaning a stable variation but +45 % compared to 2015.
  • The number of participants from EU+ represented 84 % of the total participants in 2017 while 16 % have been registered from the External Dimension and other stakeholders.
  • 32 train-the-trainers’ sessions have been delivered in 2017 in 16 different modules.
  • 484 asylum officials have been trained in 2017 to become national trainers, representing an increase of 55 % in comparison with 2016.
  • The implementation of the EASO Training Curriculum at national level has undergone a slow decrease: the number of national training sessions decreased by 5 % (338 sessions organised in 2017 compared to 356 sessions in 2016) and the number of participants in national trainings diminished by 3% (5144 participants in 2017 compared to 5287 in 2016).
  • 19 EU+ Member States organised EASO national training sessions in 2017 in 16 different modules.
  • The core modules were the three most used in 2017, representing 59 % of the total participants.
  • The Inclusion module was the most used (1143 participants, 20,3 % of the total in 2017) followed by Interview Techniques (1104 participants, 19,6 % of the total) and Evidence Assessment (1065 participants, 18,9 % of the total).
  • The Interviewing Vulnerable Persons module ranked fourth (563 participants) followed by Exclusion (331 participants) and Dublin III Regulation (241 participants).
  • The strongest progression in the number of people trained was observed with regard to the Reception module (+584 % vs. 2016), Common European Asylum System (+223 %), Gender, Gender Identity and Sexual Orientation (+155 %), Interviewing Vulnerable Persons module (+141 %) and Dublin III Regulation (+121 %).
  • The modules Inclusion Advanced, Trafficking in Human Beings and Introduction to International Protection were delivered for the first time in 2017.
  • Between 2012 to 2017, 21,325 participants have been registered in EASO training modules, of which 1,670 have followed train-the-trainers’ sessions.
  • Between 2012 to 2017, the number of participants from EU+ represented 89 % of the total participants while 11 % have been registered from External Dimension and other stakeholders.
  • Between 2012 and 2017, 6,280 participants have followed the Inclusion module which represents 29 % of the total participants.
  • The Interview Techniques modules have been followed by 4,085 participants then Evidence Assessment module (3,442 participants), Interviewing Vulnerable Persons (1,698 participants) and Country of Origin Information (1,094 participants).

Implementation of the EASO Training Curriculum 2012–2017 (number of participants to national trainings and EASO’s train-the-trainers’ sessions, as well as the number of national training sessions)

Training progress 2017 vs. 2016

Implementation of the EASO Training Curriculum in 2017 (number of participants to national trainings and train-the-trainers’ sessions)

Implementation of the EASO Training Curriculum in 2017 (number of participants to national trainings and EASO’s train-the-trainers’ sessions, as well as the number of national training sessions)-

Implementation of the EASO Training Curriculum 2012–2017 (number of participants to national trainings and EASO’s train-the-trainers’ sessions, as well as the number of national training sessions)

Implementation of the EASO Training Curriculum 2012–2017 (number of participants to national trainings and EASO’s train-the-trainers’ sessions, as well as the number of national training sessions)

Distribution of participants per language in the EASO Training Curriculum in 2017

1.2 Trends in participation in the EASO Train-the-Trainers’ sessions

  • 32 train-the-trainers’ sessions were delivered in 2017 (vs. 23 trainers’ sessions in 2016), due to the stronger demand to train new trainers from Member States and other stakeholders.
  • The number of trainers trained in 2017 was 484 and increase of 55 % over 2016 (312).
  • 16 train-the-trainers’ sessions were organised in EASO Malta (248 participants).
  • Due to an increasing demand from Member States and other stakeholders, 10 regional train-the-trainers’ sessions were organised in 2017 by EASO in Athens, Rome, Vienna, Tallinn and Brussels for a total of 156 participants (+376 % vs. 2016 at regional level).
  • Germany organised 5 train-the-trainers’ sessions in 2017 (66 participants) while 1 train-the-trainers’ session was delivered within External Dimension activities.
  • 16 EASO training modules have been delivered in EASO train-the-trainers’ sessions in 2017.
  • The modules Inclusion Advanced and Trafficking in Human Beings were delivered for the first time in 2017 during the pilot train-the-trainers’ session organised in May 2017.
  • 76 participants attended the EASO train-the-trainers’ session on the Interviewing Vulnerable Persons module in 2017 followed by Inclusion (72 participants), Evidence Assessment and Dublin II Regulation (both 46 participants).

Train-the-Trainers’ sessions in 2017

Train-the-Trainers’ sessions per module in 2017

Train-the-trainers’ sessions in 2017 per Member States

Didactic and platform training sessions in 2017

Train-the-Trainers’ sessions per module 2012–2017

Train-the-Trainers’ sessions 2012–2017 per Member States

1.3 Trends in participation in the EASO national training sessions

  • 5144 participants have been trained in EASO national training sessions in 2017 (-3 % compared to 2016).
  • 16 EASO training modules have been delivered at national level in 12 different languages in 2017.
  • The modules Trafficking in Human Beings and Asylum Procedures Directive were delivered for the first time at national level in 2017 respectively in Latvia and Netherlands for the first and in Finland for the second.
  • The Interview Techniques module was mostly used in 2017 (1083 participants) followed by Inclusion (1071 participants) and Evidence Assessment (1019 participants).
  • The core modules were followed by 62 % of the participants in EASO national training sessions in 2017 (vs. 79% in 2016).
  • 19 EU+ States have delivered EASO national training sessions in 2017 (vs. 16 in 2016).
  • The EASO Training Curriculum modules have been used in 12 different languages at national level in 2017 (vs. 9 in 2016) and in 18 languages since 2012.
  • Since 2012, 24 EU+ States have delivered a total of 1,258 EASO national training sessions involving 17677 participants.

National training sessions per modules in 2017

National training sessions per Member States in 2017

Language versions of EASO training modules used at national level in 2017

Implementation of the EASO Training Curriculum in 2012–2017 (number of participants in national training sessions per module)

Implementation of the EASO Training Curriculum in 2012–2017 (number of sessions and participants in national trainings and train-the-trainers’ sessions)

1.4 Multiplier effect of the EASO Training Curriculum

Multiplier effect of the EASO Training Curriculum 2012–2017 (in general)

  • The multiplier effect of the EASO Training Curriculum (2012–2017) amounts to 12 participants trained at the national level by a trainer who followed 1 of EASO’s train-the-trainers’ session (ratio 1:12).
  • The multiplier effect of the EASO Training Curriculum has increased as of 8.6 participants per trainer trained in 2012 to 12.2 participants per trainer trained at the end of 2016 followed by a slight decrease to 11.8 at end of 2017, due to the increasing number of trainers trained in 2017.

Multiplier effect of EASO Training Curriculum in the EU+ States which organised national training sessions 2012–2017

  • The multiplier effect of the EASO Training Curriculum in the EU+ States which organised national training sessions (2012–2017) amounts to 15 participants trained at the national level by a trainer who followed one of EASO’s train-the-trainers’ sessions (ratio 1:15).
  • The multiplier effect of the EASO Training Curriculum in the EU+ States which organised national training sessions has increased as of 10.8 participants per trainer trained in 2012 to 16.4 participants per trainer trained at the end of 2016 followed by a decrease to 15.1 at end of 2017, due to the increasing number of trainers trained in 2017 and the slight decrease of participants at national level.

Multiplier effect in action 2012–2017

Multiplier effect in action per module

Module EASO Training Curriculum EU+ States who organised national training sessions
Inclusion 21.2 26.2
Interview Techniques 19.3 28.0
Evidence Assessment 16.3 20.5
Interviewing Vulnerable Persons 9.8 12.4
Interviewing Children 9.7 12.7
Gender, Gender Identity and Sexual Orientation 3.0 3.7
Trafficking in Human Beings 1.0 1.6
Inclusion Advanced 0.0 0.0
Asylum Procedures Directive 1.7 5.0
Exclusion 13.4 17.4
Country of Origin Information 11.9 10.9
End of Protection 3.3 4.7
Reception 3.2 3.4
Dublin III Regulation 4.5 5.4
Fundamental Rights and International Protection in the EU 0.0 0.0
Module for Managers 2.3 2.1
Common European Asylum System 3.9 6.8
Introduction to International Protection 0.0 0.0
Didactic 0.0 0.0
Drafting and Decision Making 9.3 9.2
International Refugee Law and Human Rights 17.9 29.9
Total 11.8 15.1

2. Profile of participants from EU+ States and other stakeholders in the EASO Training Curriculum

  • Most of the participants who have completed one or more modules of the EASO Training Curriculum are responsible for preparing and undertaking asylum interviews (90 %). The second most common profile relates to drafting asylum decisions (87 %), while 70 % of the participants deal with analysis of facts and documentation following an asylum interview.
  • These profiles correspond to the core tasks which are most commonly shared by asylum case officers across the EU+ States confirming that the EASO Training Curriculum is reaching its primary target audience.
  • The lowest percentage of participants represents persons who are responsible for drafting and supervising the implementation of asylum procedural guidelines (2 %) and for producing country reports and/or eligibility guidelines (1%).

Profile of participants in the EASO Training Curriculum

Reading example: 90 % of participants registered in the EASO Training sessions since July 2013 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

3. Progress in the implementation of the EASO Training Curriculum in External Dimension and other stakeholders

  • External Dimension and other stakeholder participations include participants to EASO train-the-trainers and national training sessions from non-EU+ States and/or external partners (e.g. Office of the United Nations High Commissioner for Refugees – UNHCR, Austrian Centre for Country of Origin and Asylum Research and Documentation – ACCORD, Prague Process, Quality Initiative in Eastern Europe and South Caucasus – QIEE, etc.).
  • 536 participants from External Dimension and other stakeholders followed EASO training modules in 2017 (vs. 298 in 2016) of which 55 were participants in the EASO train-the-trainers’ sessions. This strong increase is the result of the significant use of EASO Training Curriculum in Western Balkans countries, Turkey and within the Quality Initiative in Eastern Europe and South Caucasus.
  • The participants from External Dimension and other stakeholders followed 14 EASO Training modules in 2017.
  • Since 2012, 1,882 participants from External Dimension and other stakeholders followed EASO training modules, of which 277 in EASO Train-the-Trainers’ sessions.

External Dimension and other stakeholders 2017

External Dimension and other stakeholders 2012–2017

4. Progress in the EASO Training Curriculum in EU+ States and other stakeholders: Analysis by module

  • At the end of 2017, the EASO Training Curriculum portfolio was composed by the following modules:
  • Inclusion
  • Interview Techniques
  • Evidence Assessment
  • Interviewing Vulnerable Persons
  • Interviewing Children
  • Gender, Gender Identity and Sexual Orientation module
  • Trafficking of Human Beings
  • Inclusion Advanced
  • Asylum Procedures Directive module
  • Exclusion module
  • Country of Origin Information module
  • End of Protection module
  • Reception module
  • Dublin III Regulation module
  • Fundamental Rights and International Protection in the EU module
  • Introduction to International Protection
  • Didactic module

4.1 Inclusion module

  • The Inclusion module has been the most used EASO training module since 2011. In 2013, EASO included this module as one of the three core modules for asylum case officers.
  • The latest update of the module took place in 2013.
  • Significant progress in the implementation of the Inclusion module has been observed since its update in 2013. In 2015 the module was followed by 1132 participants then a peak with 2334 participating in 2016 before a decrease of 51 % in 2017 (1143 participants).
  • The vast majority of participants in the Inclusion module are responsible for interviewing applicants for international protection (96 %), and drafting asylum decisions (89%).
  • In 2017, 75 training sessions were organised in the module (vs. 149 sessions in 2016), of which 5 train-the-trainers’ sessions (72 participants) and 70 national training sessions (1071 participants).
  • Since 2012, 6,280 participants from 28 Member States, Norway, Switzerland and other stakeholders have been trained in the Inclusion module, of which 283 trainers trained in 22 train-the-trainers’ sessions and 5997 participants in 407 national training sessions.
  • The latest version of the Inclusion module is available in 13 languages: English, Bulgarian, Croatian, French, German, Greek, Italian, Polish, Slovak, Slovene, Russian, Georgian and Arabic.
  • In 2013 the Handbook on the Inclusion module was developed. The handbook is available in 19 language versions.

Progress in the implementation of the EASO Inclusion module (2012–2017)

Participations in train-the-trainers’ sessions in EASO Inclusion module (2012–2017)

Implementation of EASO Inclusion module at national level (2012–2017)

Profile of participants in EASO Inclusion module (2012–2017)

Reading example: 96% of participants registered in the Inclusion module since July 2013 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.2 Interview Techniques module

  • The Interview Techniques module was the second most used module in 2017 despite a slight decrease of 9 % in the number of participants compared to 2017. Since 2013 the Interview Techniques module is one of the core modules for asylum case officers.
  • The module has been upgraded throughout 2017 and the pilot training in the upgraded version of the module has been delivered in February 2018.
  • The vast majority of participants in the Interview Techniques module has the responsibility of interviewing applicants for international protection (93 %), drafting asylum decisions (89 %) and analysing facts and documentation following an asylum interview (73%).
  • In 2017, 73 training sessions were organised in the module (vs. 80 sessions in 2016), of which one train-the-trainers’ session (21 participants) and 72 national training sessions (1083 participants).
  • Since 2012, 4085 participants from 24 Member States, Norway, Switzerland and other stakeholders have been trained in the Interview Techniques module, of which 201 trainers trained in 15 train-the-trainers’ sessions and 3884 participants in 262 national training sessions.
  • The latest version of Interview Techniques module was available in 11 language versions at the end of 2017: English, Bulgarian, Croatian, Czech, French, German, Hungarian, Italian, Russian, Turkish and Arabic.

Progress in the implementation of the EASO Interview Techniques module (2012–2017)

Participations in train-the-trainers’ sessions in EASO Interview Techniques module (2012–2017)

Implementation of EASO Interview Techniques module at national level (2012–2017)

Profile of participants in EASO Interview Techniques module

Reading example: 97 % of participants registered in the Interview Techniques module since July 2013 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.3 Evidence Assessment module

  • In 2015, the module was followed by 718 asylum officials, in 2016 by 752 participants, while in 2017 the overall number of participants increased to 1065 (+42 %).
  • The Evidence Assessment is the third most used EASO training module. Since 2013 the module is one of three core modules recommended by EASO for asylum case officers.
  • The vast majority of participants in the Evidence Assessment module are responsible for interviewing applicants for international protection (93%), preparation of drafts of asylum decisions (89%), and analysis of facts and documentation following an asylum interview (73%).
  • In 2017, 67 training sessions were organised in the module (vs. 50 sessions in 2016), of which three train-the-trainers’ session (46 participants) and 64 national training sessions (1019 participants).
  • Since 2012, 3442 participants from 27 Member States, Norway, Switzerland and other stakeholders have been trained in the Evidence Assessment module, of which 199 trainers trained in 15 train-the-trainers’ sessions and 3213 participants in 213 national training sessions.
  • The latest version of Evidence Assessment module is available in 23 language versions: English, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovene, Spanish, Russian and Turkish.

Progress in the implementation of the EASO Evidence Assessment module (2012–2017)

Participations in train-the-trainers’ sessions in EASO Evidence Assessment module (2012–2017)

Implementation of EASO Evidence Assessment module at national level (2012–2017)

Profile of participants to EASO Evidence Assessment module

Reading example: 93 % of participants registered in the Evidence Assessment module since July 2013 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.4 Interviewing Vulnerable Persons module

  • Since 2015, the implementation of the Interviewing Vulnerable Persons module in the EU+ States has significantly increased, as of 102 participants in 2015 up to 563 in 2017 (+141 % over 2016).
  • The Interviewing Vulnerable Persons module is currently being upgraded and should be concluded in the first semester of 2018.
  • The majority of participants in the Interviewing Vulnerable Persons module (92 %) are responsible for interviewing applicants for international protection. 88 % of the participants are drafting decisions on international protection while 59 % analyse facts and documentation following an asylum interview.
  • In 2017, 37 training sessions were organised in the module (vs. 20 sessions in 2016), of which five train-the-trainers’ sessions (76 participants vs. 40 in 2016) and 32 national training sessions (487 participants compared to 194 in 2016).
  • In 2017 the Interviewing Vulnerable Persons module was followed by 563 participants representing 20 Member States, Switzerland and other stakeholders.
  • Since 2012, 1698 participants from 20 Member States, Switzerland and other stakeholders have been trained in the Interviewing Vulnerable Persons module.
  • The Interviewing Vulnerable Persons module (version 3.0) is available in 8 language versions at the end of 2017: English, Bulgarian, French, German, Hungarian, Romanian, Slovak and Russian.

Progress in the implementation of the EASO Interviewing Vulnerable Persons module (2012–2017)

Participations in train-the-trainers’ sessions in EASO Interviewing Vulnerable Persons module (2012–2017)

Implementation of EASO Interviewing Vulnerable Persons module at national level (2012–2017)

Profile of participants to EASO Interviewing Vulnerable Persons module

Reading example: 92 % of participants registered in the Interviewing Vulnerable Persons module since July 2013 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.5 Interviewing Children module

  • The implementation of the Interviewing Children module has been increasing since 2012, with a very slight decrease of around 3% in 2017.
  • The module Interviewing Children is being currently upgraded and should be concluded in first semester of 2018.
  • The majority of participants in the Interviewing Children module (95%) are responsible for interviewing applicants for international protection. 89% of the participants are drafting decisions on international protection while 55% analyse facts and documentation following an asylum interview.
  • In 2017, 17 training sessions were organised in the module (vs. 20 sessions in 2016), of which one train-the-trainers’ session (13 participants vs. 31 in 2016) and 16 national training sessions (217 participants vs. 206 in 2016).
  • In 2017 the Interviewing Vulnerable Persons module was followed by 13 participants representing 6 Member States and other stakeholders for train-the-trainer sessions and 217 participants at national level, representing 7 Member States and other stakeholders.
  • The Interviewing Children module (version 3.1) is available in three languages: English, French and German.
  • The Handbook on the Interviewing Children module will be developed next year once the module is upgraded.

Progress in the implementation of the EASO Interviewing Children module (2012–2017)

Participations in train-the-trainers’ sessions in EASO Interviewing Children module (2012–2017)

Implementation of EASO Interviewing Children module at national level (2012–2017)

Profile of participants to EASO Interviewing Children module

Reading example: 95 % of participants registered in the Interviewing Children module since July 2013 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.6 Gender, Gender Identity and Sexual Orientation module

  • Steady progress in the implementation of the Gender, Gender Identity and Sexual Orientation module in EU+ States has been observed since its creation in 2015. In 2015, the module was followed by 33 asylum officials, in 2016 by 69 participants, while in 2017 the overall number of participants increased to 176 (+255 %).
  • The vast majority of participants in the Gender, Gender Identity and Sexual Orientation module are responsible for interviewing applicants for international protection (96%), preparation of drafts of asylum decisions (88%), and analysis of facts and documentation following an asylum interview (73%).
  • In 2017, 13 training sessions were organised in the module (vs. 5 sessions in 2016), of which two train-the-trainers’ sessions (29 participants vs. 20 in 2016) and 11 national training sessions (147 participants vs. 49 in 2016).
  • Since 2012, 278 participants representing 13 Member States, Norway and other stakeholders have been trained in the Gender, Gender Identity and Sexual Orientation module.
  • The latest version of Gender, Gender Identity and Sexual Orientation module is available in three languages: English, German and Russian.

Progress in the implementation of the EASO Gender, Gender Identity and Sexual Orientation module (2015–2017)

Participations in train-the-trainers’ sessions in EASO Gender, Gender Identity and Sexual Orientation module (2015–2017)

Implementation of EASO Gender, Gender Identity and Sexual Orientation module at national level (2015–2017)

Profile of participants to EASO Gender, Gender Identity and Sexual Orientation module

Reading example: 96 % of participants registered in the Gender, Gender Identity and Sexual Orientation module since July 2013 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.7 Trafficking of Human Beings module

  • The Trafficking of Human Beings module was first piloted in 2017 and 5 training sessions were organised in 2017.
  • The vast majority of participants in the module Trafficking of Human Beings have the responsibility of interviewing applicants for international protection (96 %), draft asylum decisions (88 %) and analysing facts and documentation following an asylum interview (55%).
  • In 2017, 5 training sessions were organised in the module of which two were train-the-trainers’ sessions (36 participants) and thee national training sessions (37 participants).
  • In total 73 participants from 12 Member States and other stakeholders have been trained in the Trafficking of Human Beings module, of which 36 trainers trained in 2 train-the-trainers’ sessions and 37 participants in 3 national training sessions.
  • The latest version of Trafficking of Human Beings is available in English language only.
  • The Trafficking of Human Beings handbook will be completed next year.

Progress in the implementation of the EASO Trafficking in Human Beings module (2017)

Participations in train-the-trainers’ sessions in EASO Trafficking in Human Beings module (2017)

Implementation of EASO Trafficking in Human Beings module at national level (2017)

Profile of participants to EASO Trafficking in Human Beings module

Reading example: 83 % of participants registered in the Trafficking in Human Beings module since May 2017 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.8 Inclusion Advanced module

  • The Inclusion Advanced module was first piloted in 2017 and one training session was organised in 2017.
  • The vast majority of the Inclusion Advanced module participants have the responsibility of interviewing applicants for international protection (80%), draft asylum decisions (73 %) and analysing facts and documentation following an asylum interview (67%).
  • In 2017, the pilot train-the-trainer session was organised in the module. In total 23 participants from 10 Member States, Norway, and other stakeholders have been trained in the Inclusion Advanced module.
  • The latest version of Inclusion Advanced is available in English language only.
  • The Inclusion Advanced handbook will be completed next year.

Progress in the implementation of the EASO Inclusion Advanced module (2017)

Participations in train-the-trainers’ sessions in EASO Inclusion Advanced module (2017)

Profile of participants to EASO Inclusion Advanced module

Reading example: 80 % of participants registered in the Inclusion Advanced module since May 2017 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.9 Asylum Procedures Directive module

  • In 2017 the module was followed by 40 participants.
  • The vast majority of participants in the Evidence Assessment module are responsible for drafting and supervision of the implementation of asylum procedural guidelines (83%), supervising asylum decisions (75%) and analysing facts and documentation after an interview (35%).
  • All the trainings in the Asylum Procedures Module were done at national level in Finland and followed by 40 participants.
  • Since 2012, 23 trainers from 6 Member States other stakeholders have been trained in the Asylum Procedures Module and the first national training session was organised in 2017 in Finland with 40 participants, of which 199 trainers trained in 15 train-the-trainers’ sessions and 3213 participants in 213 national training sessions.
  • The latest version of Asylum Procedures Directive module is available in English language only.

Progress in the implementation of the EASO Asylum Procedures Directive module (2012–2017)

Participations in train-the-trainers’ sessions in EASO Asylum Procedures Directive module (2012–2017)

Implementation of EASO Asylum Procedures Directive module at national level (2012–2017)

Profile of participants to EASO Asylum Procedures Directive module

Reading example: 83 % of participants registered in the Asylum Procedures Directive module since July 2013 performed the following task: ‘Drafting and supervision of the implementation of asylum procedural guidelines as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.10 Exclusion module

  • Progress in the implementation of the Exclusion module in EU+ States has been observed since 2012. In 2015, the module was followed by 258 asylum officials, in 2016 by 310 participants, while in 2017 it reached 331.
  • The vast majority of participants in the Exclusion module are responsible for preparation of drafts of asylum decisions (91%), interviewing applicants for international protection (90%), and analysis of facts and documentation following an asylum interview (76%).
  • In 2017, 24 training sessions were organised in the module (vs. 22 sessions in 2016), of which one train-the-trainers’ session (20 participants) and 23 national training sessions (311 participants).
  • Since 2012, 1092 participants from 22 Member States, Norway and other stakeholders have been trained in the Evidence Assessment module, of which 76 trainers trained in 6 train-the-trainers’ sessions and 1016 participants in 73 national training sessions.
  • The latest version of Exclusion module is available in three languages: English, German and Russian.

Progress in the implementation of the EASO Exclusion module (2012–2017)

Participations in train-the-trainers’ sessions in EASO Exclusion module (2012–2017)

Implementation of EASO Exclusion module at national level (2012–2017)

Profile of participants to EASO Exclusion module

Reading example: 91 % of participants registered in the Exclusion module since July 2013 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.11 Country of Origin Information module

  • The implementation of the COI module has been changing since 2012, reaching the highest peak in 2013 (241 participants). In 2017, however the module regained momentum and was followed by 218 asylum officials as compared to 168 in 2016 (an increase of 129%).
  • The vast majority of participants in the COI module are responsible for COI research (78%), drafting asylum decisions (53%), analysis of facts and documentation following an asylum interview (46%) and interviewing applicants for international protection (46%).
  • In 2017, 13 training sessions (one train-the-trainers’ session with 15 participants and 12 national training sessions with 203 participants) were organised in the module compared to nine sessions in 2016.
  • Since 2012, 1094 participants from 26 Member States, Switzerland and other stakeholders have been trained in the COI module, of which 85 trainers trained in 6 train-the-trainers’ sessions and 1009 participants in 63 national training sessions.
  • The latest version of the Country of Origin Information module is available in two languages: English and Hungarian.

Progress in the implementation of the EASO Country of Origin Information module (2012–2017)

Participations in train-the-trainers’ sessions in EASO Country of Origin Information module (2012–2017)

Implementation of EASO Country of Origin Information module at national level (2012–2017)

Profile of participants to EASO Country of Origin Information module

Reading example: 78 % of participants registered in the Country of Origin Information module since July 2013 performed the following task: ‘COI research (including participation in fact finding missions) as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.12 End of Protection module

  • The implementation of the End of Protection module has been steady since 2012, reaching the highest peak in 2014 (27participants). In 2017, the module was followed by 18 asylum officials, same number of participation as the previous year.
  • The vast majority of participants in the End of Protection Module interviewed applicants for international protection (88%), drafted decisions (85%) and was involved in analysis of facts and documentation following an asylum interview (42%).
  • In 2017, one train-the-trainers’ session was organised (13 participants from 6 Member States and other stakeholders) while one national training session was delivered in the Netherlands (5 participants).
  • Since 2012, 121 participants from 14 Member States, Norway and other stakeholders have been trained in the End of Protection module, of which 28 trainers trained in 3 train-the-trainers’ sessions and 93 participants in 13 national training sessions.
  • The latest version of the End of Protection module is available in English language only. The handbook is being developed and should be concluded in 2018.

Progress in the implementation of the EASO End of Protection module (2012–2017)

Participations in train-the-trainers’ sessions in EASO End of Protection module (2012–2017)

Implementation of EASO End of Protection module at national level (2012–2017)

Profile of participants to EASO End of Protection module

Reading example: 88 % of participants registered in the End of Protection module since July 2013 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.13 Reception module

  • The Reception module was developed in 2014–2015 with the pilot train-the-trainers’ session held in November 2015. The pilot training was attended by 13 participants from 4 Member States, Norway and other stakeholders.
  • The second train-the-trainers’ session was organised in 2016, with 14 participants from 8 Member States and other stakeholders.
  • 5 train-the-trainers’ sessions were organised since 2017 gathering a total of 63 participants.
  • 5 EU+ countries have implemented the Reception module at national level.
  • Since 2015, 264 participants from 15 Member States, Norway, Switzerland and other stakeholders have been trained in the Reception module.
  • The latest version of Reception module is available in eight languages: English, Dutch, French, German, Greek, Romanian, Slovak and Russian.

Progress in the implementation of the EASO Reception module (2015–2017)

Participations in train-the-trainers’ sessions in EASO Reception module (2015–2017)

Implementation of EASO Reception module at national level (2016–2017)

Profile of participants to EASO Reception module

Reading example: 40 % of participants registered in the Reception module since 2015 performed the following task: ‘Preparation and undertaking of asylum interviews and hearings’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.14 Dublin III Regulation module

  • The use of the Dublin III module has more than doubled in 2017 as compared with 2016 (218%). Indeed since 2012, the Dublin III module was mostly used in 2017.
  • The vast majority of participants in the Dublin III module are responsible for drafting asylum decisions (90%), analysing facts and documentation following an asylum decision (73%) and conducting interviews (52%).
  • In 2017, 17 training sessions were organised in the module compared to 12 sessions in 2016, of which three train-the-trainers’ sessions (46 participants vs. 13 in 2016) and nine national training sessions in six Member States, Switzerland and other stakeholders (195 participants vs. 96 in 2016).
  • Since 2012, 678 participants from 27 Member States, Norway, Switzerland and other stakeholders have been trained in the Dublin III module, of which 124 trainers trained in 9 train-the-trainers’ sessions and 554 participants in 55 national training sessions.
  • The latest version of Dublin III module is available in three languages : English, German and Romanian.

Progress in the implementation of the EASO Dublin III Regulation module (2012–2017)

Participations in train-the-trainers’ sessions in EASO Dublin III Regulation module (2012–2017)

Implementation of EASO Dublin III Regulation module at national level (2012–2017)

Profile of participants to EASO Dublin III Regulation module (2015–2017)

Reading example: 90 % of participants registered in the module since July 2013 performed the following task: ‘Drafting and proposal of asylum decisions’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.15 Fundamental Rights and International Protection in the EU module

  • The Fundamental Rights and International Protection was first piloted in 2016. So far no national sessions were organised.
  • The vast majority of participants in the Fundamental Rights module are responsible for drafting asylum decisions (39%), analysing facts and documentation following an asylum decision (33%) and drafting and supervision of the implementation of asylum procedural guidelines (33%). Data however shows that the profiles of the participants is very varied for this module.
  • As in 2016, in 2017, one train-the-trainer session was organised and 20 participants from 13 Member States, Norway, and other stakeholders have been trained in the Fundamental Rights and International Protection in the EU module.
  • Since 2016, 37 participants were trained in the two train-the-trainers’ sessions.
  • The Fundamental Rights and International Protection module is available in English only.

Progress in the implementation of the EASO Fundamental Rights and International Protection in the EU module (2016–2017)

Participations in train-the-trainers’ sessions in EASO Fundamental Rights and International Protection in the EU module (2016–2017)

Profile of participants to EASO Fundamental Rights and International Protection in the EU module

Reading example: 39 % of participants registered in the Fundamental Rights and International Protection in the EU module since 2016 performed the following task: ‘Drafting and proposal of asylum decisions’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.16 Module for Managers

  • The use of the Module for Managers has slightly decreased in 2017 (56 participants) when compared to 2016 (70 participants).
  • The vast majority of participants in module for managers is responsible for drafting and supervision of the implementation of asylum procedural guidelines (87%), supervision of asylum decisions (82%) and drafting asylum decisions (67%).
  • In 2017, four training sessions were organised in the Module for Managers, of which one train-the-trainers’ session (10 participants vs 6 in 2016) and three national training sessions (46 participants vs. 64 in 2016).
  • Since its creation in 2014, 158 participants from 13 Member States other stakeholders have been trained in the module for Managers, of which 48 trainers trained in 4 train-the-trainers’ sessions and 110 participants in 5 national training sessions.
  • The latest version of the module for managers is available in three languages: English, Romanian and Russian.

Progress in the implementation of the EASO Module for Managers (2014–2017)

Participations in train-the-trainers’ sessions in EASO Module for Managers (2014–2017)

Implementation of EASO Module for Managers at national level (2016–2017)

Profile of participants to EASO Module for Managers

Reading example: 87 % of participants registered in the Module for Managers since 2014 performed the following task: ‘Drafting and supervision of the implementation of asylum procedural guidelines’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.17 Common European Asylum System module

  • In 2017, the use of the CEAS module has notably increased, 71 participants in 2017 as compared to 22 in 2016. No train-the-trainers’ session was organised in 2016 since the module was used to train EASO staff members and some officials from member states who did not organise national sessions.
  • The vast majority of participants in CEAS module are responsible for drafting asylum decisions (63%) analysing facts and documentation (51%) and conducting asylum interviews (33%)
  • In 2016, two training sessions were organised in the module of which one national training session in Finland (40 participants) and one EASO training session held in Malta (one participant from Slovenia and 29 EASO staff).
  • Since its creation in 2013, 355 participants from 12 Member States, Norway and other stakeholders have been trained in the CEAS module, of which 63 trainers trained in 6 train-the-trainers’ sessions and 292 participants in 20 national training sessions.
  • The CEAS module is available in five languages: English, French, German, Italian and Arabic. The handbook is available in 19 languages.

Progress in the implementation of the EASO Common European Asylum System module (2013–2017)

Participations in train-the-trainers’ sessions in EASO Common European Asylum System module (2013–2017)

Implementation of EASO Common European Asylum System module at national level (2014–2017)

Profile of participants to EASO Common European Asylum System module

Reading example: 63 % of participants registered in the Common European Asylum System module since July 2013 performed the following task: ‘Drafting and proposal of asylum decisions’ as stated in the registration forms.

Please note that one asylum officer may perform several tasks.

4.18 Introduction to International Protection module

  • The module Introduction to International Protection was first piloted in 2017. 1 training session was organised and 29 participants completed the module, out of which 24 were EASO staff members and the rest were from Member States.

Progress in the implementation of the EASO Introduction to International Protection module (2017)

4.19 Introduction to Didactics module

  • The module “Introduction to didactics” was launched in 2016, introducing an online part to the training on didactic methods. The online part represents about 7h for work for the participants. The face-to-face session is one full day. For the face-to-face, each participant is required to deliver a 10-minute individual “mini-training”. For this reason, the amount of participants is limited to ten.
  • This training is delivered by one trainer from the specific pool of trainers on didactics.
  • The training on didactics is part of all “Train-the-trainers” sessions, complementary to a “content” module:
    • Train-the-trainers’ sessions organised by EASO for EU+ countries
    • Train-the-trainers’ session organised by EASO for External Dimension projects
    • Train-the-trainers’ sessions organised by Germany in Germany
    • Train-the-trainers’ organised by UNHCR for the project Quality Initiative in Eastern Europe.
  • In 2017, 31 didactic training sessions were delivered.
  • 386 participants from 26 Member States and other stakeholders followed the didactic training sessions in 2017.
  • To increase the pool of trainers on didactics a specific “train-the-didactic-trainers” session was organised in November 2017 with 8 participants from three Member States and EASO staff.
  • The module “Introduction to didactics” is available in two languages: English and Russian.

Didactic and platform training sessions in 2017

5. EASO staff trained

  • In preparation for the new EUAA regulation, EASO organised 2 training sessions for staff members in summer 2017.
  • The training in Common European Asylum System was followed by 30 EASO staff while the training in Introduction to International Protection was completed by 24 EASO staff.
  • 36 participations from EASO staff in train-the-trainers’ sessions were recorded in 2017 in the following modules: Interview Techniques (2 participants), Evidence Assessment (3), Interviewing Vulnerable Persons (4), Interviewing Children (1), Trafficking in Human Beings (5), Inclusion Advanced (1), Exclusion (2), Country of Origin information (1), End of Protection (2), Reception (2), Dublin III Regulation (7), Fundamentals Rights and International Protection in the EU (3) and Didactic (3).

EASO Staff trained in 2017

EASO Interim staff trained in EASO Training Curriculum 2017

6. Trainers Experts pool

  • The EASO Trainers and Experts pool contains 143 individuals nominated by 26 Member States and covering 369 different positions.
  • 92 individuals content experts were nominated and covering 143 different positions.
  • 126 individuals trainers were nominated and covering 196 positions.
  • The Interview Techniques module is the most nominated with 32 individuals covering 50 positions (19 content experts and 31 trainers nominated).

Trainers and Experts pool in numbers per module

Trainers and Experts pool in numbers per Member States

7. Involvement of trainers in EASO training delivery

  • In 2017, the 32 organisation of EASO train-the-trainers’ sessions required the deployment of 105 trainers (65 content trainers and 40 didactic trainers) compared to 71 deployments in 2016.
  • EASO staff provided 26 % of the trainers involvement, followed by Germany with 23 % (resulting of the own organisation of five train-the-trainers’ sessions in 2017), Netherlands (13 %), Norway (9 %) and Sweden (8%).
  • In total, 12 Member States and Norway provided content and didactic trainers to EASO train-the-trainers’ sessions in 2017.
  • Since 2012, 66 EASO staff were deployed for delivering the train-the-trainers’ sessions followed by Netherlands (54 deployments), Germany (52), Belgium (47) and Sweden (32).
  • With regards to the total of EASO training sessions delivered in 2017, 355 individuals were involved as trainers compared to 276 in 2016.

Involvement of trainers in EASO Train-the-Trainers’ sessions in 2017

Involvement of trainers in EASO Train-the-Trainers’ sessions 2012–2017

Involvement of trainers in EASO Train-the-Trainers’ sessions per Member States (2012–2017)

Involvement of trainers in delivering EASO Training sessions

Involvement of trainers in delivering EASO Training sessions

8. Certification

Quick facts

  • Number of certified sessions: 8
    • Country of Origin Information: 1 session
    • Dublin III Regulation: 1 session
    • Evidence Assessment: 2 sessions
    • Exclusion: 1 sessions
    • Inclusion: 1 session
    • Gender, Gender Identity and Sexual orientation: 2 sessions
  • Number of participants enrolled to the certified sessions: 141
  • Number of participants who took the Final Assessment (on voluntary basis):
    • 97 → 69 % out of the 141 enrolled
  • Number of participants who demonstrated the achievement of set out Learning Outcomes:
    • 86 → 89 % out of the 97 who took the Final Assessment

Summary

  • EASO also continued working on a European Certification process for the EASO Training Curriculum to support EU+ countries in ensuring that their personnel responsible for asylum matters is trained as referred to in the Asylum Procedures Directive and have the adequate knowledge and skills. To this end 13 EASO Training Curriculum modules in the English language version have been accredited and certified by Middlesex University under the National Qualification Framework of England and Wales. Together with the Certification and Accreditation Working Group, EASO developed a programme to train trainers in the certified and accredited versions of the EASO Training Curriculum. The launch of the training took place during the annual Trainers’ Network Meeting in September 2017.
  • The certification and accreditation is limited in scope and does not encompass all current modules and applies only to the English language version. For this reason the current certification and accreditation constitutes a pilot which will be evaluated in view of the fully fledged certification and accreditation exercise covering all current and future modules in all available language versions.
  • The thirteen certified and accredited modules were uploaded on the EASO Learning and Management System during the first semester of 2017, and in the second semester EASO offered the certified and accredited version in eight train-the-trainer sessions: COI, Dublin, Evidence Assessment (2 sessions), Exclusion, Inclusion, and also Gender, Gender Identity and Sexual orientation (2 sessions).
  • The number of participants enrolled in the certified sessions amounted to 141 out of which 97 chose to take the final assessment. Out of the 97 who took the final assessment, 86 persons were successful which corresponds to 89%. One certified and accredited session in the Evidence Assessment module was delivered in a national training (English language version).
  • The current certification and accreditation constitutes a pilot which will be evaluated in view of the fully fledged certification and accreditation exercise.

Statistics

9. EASO Training platform

  • EASO launched its new Training Curriculum platform in January 2017
  • More than 6000 users accounts (at end of April 2018)
  • On average 889 active users per month in 2017
  • 29 platform training sessions delivered
  • 342 participants attended the platform training sessions
  • 390 online sessions were provided in 2017
  • 49 online modules were built in the new EASO training platform in 2017
  • 94 module languages versions available on the EASO training platform (April 2018)

New EASO e-Learning platform launched in January 2017

  • EASO launched its new e-Learning platform in January 16, 2017 – moodle based solution customised according to EASO requirements.
  • Responsive layout - adjusted for touch screen devices, laptops, mobiles, tablets.
  • No need to install any mobile app, any browser can be used.
  • In September, 2017 additional functionality implemented to 13 accredited Training Curriculum modules (in the frame of the Certification PILOT).
  • Fully operational (new version update planned during summer 2018).

49 Online Modules built in the EASO Training platform in 2017

  • 13 accredited modules in English, with Certification conditions applied: Asylum Procedures Directive, Common European Asylum System, Country of Origin Information, Dublin III Regulation, Evidence Assessment, End of Protection, Exclusion, Interviewing Children v.3, Inclusion, Interview Techniques v.3, Interviewing Vulnerable Persons v.3, Reception, Gender, Gender Identity and Sexual Orientation
  • 20* language versions of Evidence Assessment v.4 (BG, ES, CS, DA, DE, EL, FR, HR, IT, LV, LT, HU, NL, PL, PT, RO, SK, SL, FI, NO) *during Dec 2017 – Jan 2018
  • 4 in English: Inclusion Advanced v.1, End of Protection v.4, Fundamental Rights and International Protection in the EU v.1, Introduction to International Protection
  • 3 in German: Gender, Gender Identity and Sexual Orientation, Dublin III Regulation, Common European Asylum System
  • 1 in Dutch: Reception
  • 1 in French: Reception
  • 1 in Romanian: Dublin III Regulation
  • 5 in Russian: Inclusion, Gender, Gender Identity and Sexual Orientation, Reception, module for Managers and Introduction to Didactics
  • 1 in Turkish: Evidence Assessment

Portfolio of modules languages versions available on the EASO Training platform (end of April 2018)

Modules Number of languages versions available online Languages
Inclusion 13 EN (v 4.0), BG (v 4.0), HR (v 4.0), FR (v 4.0), DE (v 4.0), EL (v 4.0), IT (v 4.0), PL (v 4.0), SK (v 4.0) SL (v 4.0), RU (v 4.0), GE (v 4.0), AR (v 4.0)
Interview Techniques 11 EN (v 4.0), BG (v 3.1), HR (v 3.1), CS (v 3.1), FR (v 3.1), DE (v 3.1), HU (v 3.1), IT (v 3.1), RU (v 3.1), TR (v 3.2), AR (v 3.1)
Evidence Assessment 23 EN (v 4.0), BG (v 4.0), HR (v 4.0), CS (v 4.0), DA (v 4.0), NL (v 4.0), FI (v 4.0), FR (v 4.0), DE (v 4.0), EL (v 4.0), HU (v 4.0), IT (v 4.0),
LV (v 4.0), LT (v 4.0), NO (v 4.0), PL (v 4.0), PT (v 4.0), RO (v 4.0), SK (v 4.0) SL (v 4.0), ES (v 4.0), TR (v 4.0), RU (v 4.0)
Interviewing Vulnerable Persons 8 EN (v 3.0), BG (v 3.0), FR (v 3.0), DE (v 3.0), HU (v 3.0), RO (v 3.0), SK (v 3.0), RU (v 3.0)
Interviewing Children 3 EN (v 3.1), FR (v 3.1), DE (v 3.1)
Gender, Gender Identity and Sexual Orientation 3 EN (v 1.0), DE (v 1.0), RU (v 1.0)
Trafficking in Human Beings 1 EN (v 1.0)
Inclusion Advanced 1 EN (v 1.0)
Asylum Procedures Directive 1 EN (v 3.1)
Exclusion 3 EN (v 4.1), DE (v 4.0), RU (v 4.0)
Country of Origin Information 2 EN (v 4.1), HU (v 4.0)
End of Protection 1 EN (v 4.1)
Reception 8 EN (v 1.1), NL (v 1.0), FR (v 1.0), DE (v 1.0), EL (v 1.1), RO (v 1.0), SK (v 1.0), RU (v 1.0)
Dublin III Regulation 3 EN (v 2.1), DE (v 2.0), RO (v 2.0)
Fundamental Rights and International Protection in the EU 1 EN (v 1.0)
Module for Managers 3 EN (v 1.0), RO (v 1.0), RU (v 1.0)
Interpreters 1 EN (v 1.0)
Common European Asylum System 5 EN (v 1.1), FR (v 1.1), DE (v 1.1), IT (v 1.1)
Introduction to International Protection 1 EN (v 1.0)
Didactic 2 EN (v 1.0), RU (v 1.0)
Total 94  

EASO Training platform sessions in numbers (2017)

EASO Training platform activities in 2017

EASO Training platform in numbers: active users (2017)

Note: A monthly active user is an individual that logs in at least once to the EASO training platform during one calendar month.

Reading example: In October 2017, 1588 individuals logged at least once to the EASO training platform.

10. Operational Training

  • The EASO Operational Training finds its legal basis in Article 6 (Support for training) of the EASO Regulation, in a form of a specialised training provided to experts who are part of the Asylum Intervention Pool. As spelled out in Article 6, the training should be related to experts’ duties and functions. Training is also included among measures in EASO operating plans signed with Member States facing particular pressure on their asylum systems.
  • Initially implemented as a form of support in the framework of the EU hotspot approach and of the EU relocation scheme under the European Agenda on Migration of May 2015, the EASO Operational Training is under constant development and adjustments, depending on the needs on the ground and the changeable operational contexts.
  • Given the operational nature of the sessions, the format of the operational trainings consists mostly of face-to-face sessions focused to large extent on practical exercises. The duration of a face-to-face session varies from one to five days (on average) and the sessions are delivered by EASO in house trainers, Member States experts as well as by external experts with extensive expertise on the specific topics. The face-to-face sessions are organised in the place of EASO operations. Often, representatives of national local authorities as well as international/EU bodies also take part in the operational trainings in the capacity of trainers/speakers due to their involvement in the operation. In case of extensive training programmes the e-learning element is also incorporated.
  • The operational training sessions targeted diverse audiences, such as EASO deployed experts (case workers, team leaders, vulnerability experts), EASO interims case workers, EASO deployed interpreters, asylum officials of the MS where EASO is involved in operations, reception officials, amongst others.
  • So far, the operational training is being delivered in a form of a specific training programme or as a tailor made training addressing a particular request.
  • EASO has developed a number of training programmes due to some reoccurring training needs on the ground as well as the context of particular operations. The training programmes are delivered in the framework of EASO’s operations, but might be also delivered upon individual requests received from Member States, which do not have an operating plan signed with EASO. The EASO Operational Training Programmes consist of thematic trainings related to tasks to be performed on the ground as well as the operational context. Depending on the type of training programme they might be composed of different sessions (e.g. the extensive training programme for junior case officers). The training programmes are usually complemented by a set of training materials such as e.g. Trainers’ Manual, Handbook. The training materials are developed by Member States representatives as well as external experts with extensive knowledge and experience on the topics in question.
  • So far EASO has developed and has been implementing the following Training Programmes:
    • Operational training for EASO deployed experts
    • Extensive training programme for junior caseworkers
    • Extensive training programme for vulnerability experts
    • Operational training on access to the asylum procedure
    • Operational training on registration of applications for international protection
    • Operational training on the Dublin III Regulation
    • Operational training on reception
    • Operational training for team leaders
    • Operational training on interpreting in the asylum context
    • Operational training on coaching
  • In 2017 a total of 47 operational trainings (composed of 65 sessions) were organised, with 930 participants trained. Both, the number of trainings delivered and the number of participants trained in 2017 were 3 times higher than targeted. Additionally, EASO supported 10 Frontex Operational Briefings with a total number of participants amounting to 648.
  • Following the measures foreseen by the Operating Plans signed for 2018, the training related activities in the context of operations will considerably increase when compared to previous years. EASO will again train diverse target groups, including approx. 200 interims hired to support Member States’ national authorities.

Operational Training – target vs. performance

Operational Training – statistical summary for 2017

Operational Training – Italy, 2017

Operational Training – Greece, 2017

Operational Training

  • They type of operational training with the highest number of participants in 2017 was the Operational training for EASO deployed experts.
  • The EASO operational training for deployed experts targets EU+ Member State officials deployed in EASO operations. Depending on the tasks of the deployed experts, the operational training offers thematic face-to-face sessions including practical case studies. The sessions vary depending on the work to be performed by the deployed experts and may cover topics such as:
    • Refreshers on Inclusion, Interviewing Techniques, Evidence Assessment (as refreshers of the EASO Training Curriculum core modules);
    • National asylum procedures and processes;
    • Standard Operating Procedures and templates to be used in the framework of the operation;
    • Vulnerability assessment;
    • Dublin procedure;
    • Country of origin information;
    • Exclusion;
    • Trafficking in Human Beings.
  • The duration of these trainings varies from two to three days.

Operational Training – Training programme for EASO deployed experts

Operational Training

  • The type of operational training with the highest number of sessions in 2017 was the Extensive training programme for junior caseworkers. This extensive training programme has been developed for the preparation of junior caseworkers to be deployed in support of the national asylum authorities in conducting the asylum procedure. In 2017 EASO implemented the programme in order to train 65 new interim case workers in Greece. At the end of 2017 the programme was launched also in Italy. In total, 80 EASO interims were trained in 2017 through these trainings.
  • The training programme is composed of different phases:

    Phase 1 - EASO Training Curriculum core modules (online + face-to-face, for a total of three weeks)

    Junior caseworkers follow the three EASO Training Curriculum core modules: Inclusion, Interviewing Techniques and Evidence Assessment. These modules have been identified as fundamental for any caseworker, to be operational and to be able to fulfil his/her tasks, in line with the standards of the EU asylum acquis. Each module is composed of an online part and a face-to-face session. For each module, participants have three days of online studies (around twenty – twenty five hours) and two days of face-to-face session.

    Phase 2 - Operational Training (face-to-face session, duration of three days)

    The operational training for junior caseworkers consists of face-to-face sessions on specific topics, selected on the basis of the type of EASO support to the national authorities and on the caseworkers’ tasks. The sessions can cover topics such as identification of vulnerable applicants, trafficking in human beings, identification of potential Dublin cases, country of origin information, exclusion. The thematic sessions include practical exercises, such as case studies as well as on-the-job visits. The operational training for junior caseworkers comprises also sessions on the national context of deployment of the caseworkers as well as on the tools and templates used in the operations. These particular sessions are mainly delivered by EASO, national authorities and other stakeholders involved in the same operation.

    Phase 3 – On-the-job coaching (optional, duration of two weeks)

    The on-the-job coaching, performed preferably in the place of deployment, is articulated in the following phases:

    1) The junior caseworkers shadow experienced asylum officers in performing their duties, then they gradually start to perform their tasks on their own, with the support of the experienced experts;

    2) The work of the newly-deployed/newly-hired caseworkers is revised and discussed with EASO coaches. This phase includes also peer review.

Operational Training – Extensive training programme for junior caseworkers

Contact

Manuscript completed in May 2018.

More information on the European Union is available on the internet (http://europa.eu).

Print ISBN 978-92-9494-958-5 doi:10.2847/46081 BZ-AF-18-001-EN-C
PDF ISBN 978-92-9494-959-2 ISSN 2599-5588 doi:10.2847/634176 BZ-AF-18-001-EN-N
HTML ISSN 2599-5588 doi:10.2847/412080 BZ-AF-18-001-EN-Q

Neither EASO nor any person acting on its behalf may be held responsible for the use which may be made of the information contained therein.

© European Asylum Support Office, 2018

Reproduction is authorised provided the source is acknowledged.

For any use or reproduction of photos or other material that is not under the EASO copyright, permission must be sought directly from the copyright holders.

Getting in touch with the EU

In person

All over the European Union there are hundreds of Europe Direct information centres. You can find the address of the centre nearest you at: https://europa.eu/european-union/contact_en

On the phone or by email

Europe Direct is a service that answers your questions about the European Union. You can contact this service:

Finding information about the EU

Online

Information about the European Union in all the official languages of the EU is available on the Europa website at: https://europa.eu/european-union/index_en

EU publications

You can download or order free and priced EU publications at: https://publications.europa.eu/en/publications. Multiple copies of free publications may be obtained by contacting Europe Direct or your local information centre (see https://europa.eu/european-union/contact_en).

EU law and related documents

For access to legal information from the EU, including all EU law since 1952 in all the official language versions, go to EUR-Lex at: http://eur-lex.europa.eu

Open data from the EU

The EU Open Data Portal (http://data.europa.eu/euodp/en) provides access to datasets from the EU. Data can be downloaded and reused for free, for both commercial and non-commercial purposes.