Publications Office of the EU
Quantifying quality costs and the cost of poor quality in translation
DisplayCustomHeader
MyPortal
svenska
BasketSummary
Artikelpresentatör
Publication Detail Actions Portlet

Verktyg

Publication Detail Actions Portlet
 Omdömen
custom-survey-notification
Publication Detail Portlet

Publication detail

Home

Quantifying quality costs and the cost of poor quality in translation

Quality efforts and the consequences of poor quality in the European Commission's Directorate-General for Translation

Publikationens metadata

The present study makes the case that quality efforts in translation are indispensable and worth paying for, as these costs actually save money in the long run. It aims to provide a methodology for calculating: 1. The quality-related costs, i.e. quality investment, which in addition to quality control measures in the translation activity includes recruitment, training, IT and translation tools, terminology, etc. 2. The costs of poor quality, i.e. the costs of corrigenda, poorly written originals, IT problems, poor quality of external translations, as well as the costs, financial or otherwise, for the Commission, the EU and society in general. The first part will put the concepts of "quality", “quality costs” and the "cost of poor quality" in a theoretical framework. After that, the study will provide an overview of DGT's activities that have an impact on the quality of its translations, and indicate how the costs and benefits of DGT’s quality efforts and the costs of poor quality for DGT can be quantified (chapter 4). Chapter 5 will look into the consequences of poor quality outside DGT, i.e. for the Commission and EU companies and citizens, followed by the conclusions in chapter 6.
Visa mer
Visa mindre
ISSN 2315-2214
ISBN 978-92-79-22822-3
DOI 10.2782/44381
Katalognummer HC-31-12-463-EN-C
Papper
ISSN 2315-2214 ISBN 978-92-79-22822-3 DOI 10.2782/44381 Katalognummer HC-31-12-463-EN-C
  • Released on EU publications website:
Den här publikationen finns för nedladdning i webbformat (PDF) och i formatet (PDF/X) för bättre utskriftskvalitet. Mer information om hur du skriver ut dina egna EU-publikationer finns i avsnittet Vanliga frågor.
Publication Viewer

Läsa ett dokument

Pop up window annotations