2018 marks the 10th anniversary of the publication of the eGovernment factsheets. It provides a comprehensive review of Member States’ accomplishments in terms of digitalisation of their public sector. The eGovernment factsheets collate information regarding eGovernment strategies, legal frameworks, key actors managing public service delivery, technical infrastructures and services in one place for 34 countries. This anniversary report highlights the progress made by the Member States in each of these areas. The European Commission’s achievements during this period are also highlighted,... starting from the first eGovernment Strategy in 2010, the Digital Agenda for Europe.