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HomeBehavioural study on strategies to improve the effectiveness of product recalls
Final report
Behavioural study on strategies to improve the effectiveness of product recalls
Final report
Metadejta tal-pubblikazzjoni
The overarching objective of this study is to identify and test the most promising solutions to improve the effectiveness of product recall campaigns and to formulate policy recommendations (both short and medium term) to support the European Commission in developing initiatives to increase recall effectiveness. These recommendations may feed into revisions of existing legislation, in particular the General Product Safety Directive (GPSD). This report also provides estimates of the economic burden of recalled products remaining in consumers’ hands and of the impact of remedies that improve the effectiveness of product recalls. The report is built around two central research questions: Product recall: How can the response rates to product recalls be increased through improvements to recall communication and procedure? Direct consumer contact: How can product registration rates be increased to facilitate direct consumer contact in case of safety issues? These questions are researched across different consumer product categories (other than food, pharmaceuticals and medical devices, which are not covered by the GPSD). Furthermore, the geographical scope of the study covers all EU Member States, Norway and Iceland.
- Ippubblikat:
- Awtur(i) korporattiv(i): ConPolicy , Direttorat Ġenerali għall-Ġustizzja u l-Konsumaturi (Il-Kummissjoni Ewropea) , IPSOS , LE Europe , VVA Europe
- Awturi personali: Natraj, Ashwini ; Landzaat, Wouter ; Duke, Charlotte ; Suter, James ; Rzepecka, Julia ; Legge, Angelo ; Sigismondo, Roberto ; Sadlik, Aneta ; Keulenaer, Femke de ; Bijwaard, Daan ; Kettner, Sara ; Muensch, Marlene
- Temi Politika Kummerċjali , Saħħa tal-konsumaturi
- Suġġett: imġiba tal-konsumatur , informazzjoni għall-konsumatur , kampanja għall-għarfien pubbliku , kummerċjalizzazzjoni , oġġetti għall-konsumaturi , servizz wara x-xiri , sikurezza tal-prodotti , standard tekniku , superviżjoni tas-suq , ġestjoni tar-riskju
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| ISSN | ISBN 978-92-76-38778-7 | DOI 10.2838/172595 | Numru tal-Katalogu DS-09-21-229-EN-N |
- Released on EU Publications:
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