This study analyses the role and development of Points of Single Contact and other information services. It reviews recent policy documents, and identifies a range of weaknesses for the provision of contact points. The main recommendations are to improve monitoring (using the indicators and the ...
The current study provides comprehensive data on 2018 retail prices of fixed broadband offers for consumers in the EU28, Iceland, Norway, Japan, South Korea, Canada and the USA. The five largest Internet Service Providers (ISPs) in each country were included. Data was collected from ISP websites...
Modern and efficient public administrations are necessary to ensure fast and high-quality services for firms and citizens. This, in turn, may lead to more efficient public spending and increase the focus on measures reinforcing economic growth. In this context, the use of ICT and the deployment ...
The cybersecurity skills shortage (CSSS), which in this document refers to the lack of qualified cybersecurity professionals in the labour market, represents an issue for both economic development and national security, especially in the rapid digitisation of the global economy. It poses threats...
The European Crisis Management Laboratory develops new technologies to improve the Civil Protection mechanism, including sensors and alerting devices. The experience of several years and the technical innovations led to develop an Operating System (OS) able to manage all the functionality reques...
Axon Consulting assesses in this study the costs of mobile telecommunication networks in each of the 31 EU/EEA countries. The assessment is based on Axon’s Bottom-up LongRun Incremental Cost (BULRIC) model, developed thanks to the collaboration from National Regulatory Authorities and telecom op...
The implementation of the General Data Protection Regulation (GDPR) raises a series of challenges for scientific research, in particular for research that is dependent on data. This study comprehensively investigates the promises and challenges associated with the implementation of the GDPR in t...
The transition to sustainable energy sources introduces distributed intermittent energy that requires more flexibility in demand. It is anticipated that consumers will play an active role with self-generation and will pro-actively manage their demand according to their needs and available resour...
Skills are at the heart of industrial policy. The EU Industry Days 2019 demonstrated that skills are one of the main concerns of business leaders and social partners. Finding enough people with right skills and access to talents are key for the future of European industry. To prepare the longer-...
The Happy Onlife experience has contributed to children’s right to be heard in matters affecting them in their digital interactions and lives. Happy Onlife has been considered as effective awareness raising and learning tool regarding cyber security issues by its end-users, namely students, teac...
