Tender for Agreement regarding Application Development and Application Services for Lotto app

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The contracting entity has conducted a tender with the following description: The contracting entity “Danske Lotteri Spil A/S” provides games within number games, scratch tickets and other e-instant games. The company is owned by Danske Spil A/S and are part of the Danske Spil group. 80% of the shares in Danske Spil A/S are held by the Danish government. The remaining 20% are held by two individual sports organisations (Danmarks Idrætsforbund and Danske Gymnastik- & Idrætsforeninger) who each own 10% of the shares. This tender concerns an agreement concerning Application Development and Application Services related to Lotto-app and Associated Services. It is the contracting entity’s overall ambition to have the best and most acknowledged app for lottery games in the industry. The Agreement covers the following main services: A) Application Development B) Application Services C) Services as per Order in the form of Strategic Advice Ad main service A) Application Development covers the development of a new app for the Customer's lottery games. The app shall be developed in accordance with the Customer's requirements, including specific requirements for design. The Supplier shall deliver a native app for Apple iOS and a native app for Google Android. The purpose of the Lotto-app is to cover the end-to-end user journeys related to the Customer's lottery game with the existing functions. The Lotto-app is used by approximately 480.000 users covering all ages (above 18 years), sex and parts of Denmark. As such, the users cover a broad demography with differing technological skills. The app shall integrate to the Customer's middlelayer API's and use the Customer's SDK's as described in the Agreement. Before delivery of the Lotto-app, the Supplier shall perform comprehensive and well-structured testing of the app to ensure high quality of the app, and compliance with the Agreement. Ad main service B) After delivery of the Lotto-app, cf. main service A), the Supplier shall deliver Application Services. Application Services covers support and maintenance. The Application Services shall be delivered from the acceptance date and untill termination of the Agreement. The Supplier's support service shall allow the Customer to contact competent support staff that can help the Customer in case of Incidents. The support function shall be available for requests during 8:-24:00 all days. Maintenance covers maintenence and continuing improvements to the app, including adaption to new versions of operations systems and third-party libraries. Maintenance shall be delivered by a fixed allocation team of 6 people, who shall deliver the maintenance services full time (approx. 37 hours a week) to the Customer and onsite from the Customer's premises at least 2 whole days a week. The maintenance services shall be delivered according to the Customer's SAFE coorperation method and the fixed allocation team shall participate as part of the Agile Release Train. Ad main service C) The Supplier shall deliver Services as per Order in the form of Strategic Advice. Strategic Advice covers advice related to UX, IT-strategy, commercial optimization, innovation and analyses (e.g. based on user tests or data from the app). *** In addition to Strategic Advice, the Customer shall be able to procure Subsequent Development, New Development and Additional Application Services as Services as per Order. However, these services are not to be considered as main services. In general, reference is made to the tender material for more information.

Contacto alternativo por vía electrónica:
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=401866&B=

Presentación electrónica: requerido
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=401866&B=

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Det Danske Klasselotteri A/S

DK Danmark
DK012 Københavns omegn

72000000 - Servicios TI: consultoría, desarrollo de software, Internet y apoyo

72240000 - Servicios de análisis de sistemas y de programación

72261000 - Servicios de apoyo al software

79400000 - Servicios de consultoría comercial y de gestión y servicios afines

72267000 - Servicios de mantenimiento y reparación de software

72265000 - Servicios de configuración de software

72263000 - Servicios de implementación de software

72232000 - Desarrollo de software de procesamiento de transacciones y software personalizado

72230000 - Servicios de desarrollo de software personalizado

72212900 - Servicios de desarrollo de software y sistemas informáticos diversos

72253000 - Servicios de unidad de asistencia y de apoyo

92350000 - Servicios de juegos de azar y apuestas

79300000 - Investigación mercadotécnica y económica; sondeos y estadísticas

72243000 - Servicios de programación

72260000 - Servicios relacionados con el software

72266000 - Servicios de consultoría en software

72262000 - Servicios de desarrollo de software

72210000 - Servicios de programación de paquetes de software

72268000 - Servicios de suministro de software

72212000 - Servicios de programación de software de aplicación

72212100 - Servicios de desarrollo de software específico de un sector económico

72246000 - Servicios de consultoría en sistemas

72254000 - Ensayo de software

79410000 - Servicios de consultoría comercial y en gestión

92351000 - Servicios de juegos de azar

72200000 - Servicios de programación de software y de consultoría

Price

100,000,000.00 DKK

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