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UK-London: smart cards - EU tenders
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- indicates CPV codes deduced from the text of the procedure

UK-London: smart cards

Overview
  • Awarded
    08/03/2011
  • Today
    31/08/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
Not available
Place of performance
NUTS code: UKI London
Location of buyer
NUTS code: Not available
Business sector (Main CPV)
30162000 Smart cards
Total estimated contract value (excluding VAT)
1,846,000.00
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
0035/SER/EU/10-11
Description

London Councils requires a smart card production service and back office services for the London concessionary fares scheme (Freedom Pass) for a period of 5 years starting July 2011. While card volumes cannot be guaranteed the contractor must have the capability to produce about 1.2 million cards during the 2015 reissue window (Jan-March 2010). The contract is split into 5 Lots to allow for the proposition of an integrated approach to scanning application forms, maintaining customer details, electronic validation of entitlement, managing cardholders and possibly card production across a range of card products. Lots 1, 2 and 3 are specific to the ongoing management and card production relating to the London concessionary travel pass (Freedom Pass), over 99 % of which also need to be compliant with the English National Concessionary Travel Scheme (ENCTS). This pass (smart card) must be compliant with the ITSO specification as prescribed for the ENCTS and must also be a fully function Oyster card for use on the London (TfL and National Rail) transport network. Pre-encoded Oyster cards will be provided to the contractor for personalisation and where appropriate ENCTS ITSO encoding. Should the scheme switch to ITSO only cards the contractor will be require to source compliant cards at a price that reflects the economies of scale available due to the quantities required to support this contract The supplier will be required to produce cards on request from any ITSO compliant Card management System (CMS) including the CMS procured in this framework agreement using the pre-encoded Oyster cards thereby producing ITSO/Oyster cards. London’s CMS currently sends around 4000 requests per week to the incumbent supplier. Lot 4 relates to direct customer support and Lot 5 the production of non-ENCTS cards.

Submission Method
Not available
Tenders may be submitted
Not applicable
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
UKI London
CPV code

72000000 - IT services: consulting, software development, Internet and support

79500000 - Office-support services

30162000 - Smart cards

48800000 - Information systems and servers

22000000 - Printed matter and related products

22400000 - Stamps, cheque forms, banknotes, stock certificates, trade advertising material, catalogues and manuals

Award method
The most economic tender
Estimated value
1,846,000.00
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.