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Today08/07/2025
Utilities
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Microsoft Unified Support Agreement Text automatically translated in your browsing language Automatically translated
Energinet needs support for its existing IT environment. The agreement is valid for 1 year and includes services, advice and technical support of Energinet's Microsoft IT environment. Microsoft Unified Support is the support agreement that supports Energinet's Microsoft IT environment. Including Azure, M365 and on-premises servers. There is unique and direct access to Microsoft's product development teams and software developers. Critical "Azure rapid response" is a service that ensures that Energinet's critical Microsoft systems incidents are treated with the fastest possible problem solving in order to mitigate problem development. The contract is envisaged as a direct direct award under Article 50(c) of the Utilities Directive, since the service can only be provided by a particular economic operator. Text automatically translated in your browsing language Automatically translated
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