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Published22/05/2025
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Today20/06/2025
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Deadline23/06/2025
Utilities
- indicates CPV codes deduced from the text of the procedure
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European restricted tender - Outsourcing ICT Text automatically translated in your browsing language Automatically translated
In 2024, Afeer decided to terminate its ICT services at GRID and independently set up a new workplace environment via an external supplier. This workplace environment is based on Microsoft 365 and Cloud-based services. This Agreement shall expire on 31 December 2025. The intended result of this tender is a multi-year service contract with one ICT service provider that fits the size of our organisation and is capable of: • Satisfactory implementation of ICT services for (end) users; • Ensure continuity of ICT services; • Where desired, ICT services can be further developed. Afeer wants to purchase the service for the delivery and management of the workplace as a service. The supplier is responsible for the entire implementation and management of the workplace. At present, the size is around 200 workplaces and 1 Azure Tennant. These are mainly Windows workstations but also some Macs and/or Macbooks. In addition, there are both Android and OS-based mobile devices. The number of notifications registered with the service desk is between 24 and 62 notifications per month. The average in the period September to April comes to about 40 reports. Of the number of notifications, the number of standard change requests is between 11 and 20, with 14 requests on average per month. Text automatically translated in your browsing language Automatically translated
https://www.tenderned.nl/aankondigingen/overzicht/379694
https://www.tenderned.nl/aankondigingen/overzicht/379694
72000000 - IT services: consulting, software development, Internet and support
72200000 - Software programming and consultancy services
72510000 - Computer-related management services CVP code deduced from the text of the procedure AI-generated
72253000 - Helpdesk and support services CVP code deduced from the text of the procedure AI-generated
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