The subject of the contract is the provision of a guard, security and cleaning service (hereinafter referred to as ‘the service’ for the designation of a set of services, ‘security’ for the designation of a guard and security service and ‘cleaning’ for the provision of a cleaning service) for the following premises: 1) Ostrava City Stadium, Závodní 2992/86d street, 703 00 Ostrava-Vítkovice, 2) Bazaly complex, Bukovanský 1028/4 street, 710 00 Ostrava-Slezská Ostrava, 3) OSTRAVAR ARÉNA, Ruská 3077/135, 700 30 Ostrava-Zábřeh street, 4) OSTRAVAR ARÉNY extension, Ruská 3077/135, 700 30 Ostrava-Zábřeh street, 5) Multifunctional hall, Ruská 3077/135, 700 30 Ostrava-Zábřeh street, 6) Hotel Puls, Ruská 3077/135, 700 30 Ostrava-Zábřeh street, 7) Athletic hall, Ruská 3077/135, 700 30 Ostrava-Zábřeh street (‘the buildings’). The Supplier is obliged to become acquainted with all circumstances and conditions that may have any effect on the offer price. The tender price shall include all costs for acts related to the proper performance of the contract in accordance with the contract, including any increased costs related to the development of the prices of the input costs until the end of the performance of the subject-matter of the contract. Security will mainly consist of 1) the provision of guard and reception services, 2) the implementation of technical security supervision in the form of a surveillance centre with continuous operation, including the reception and distribution of emergency reports, 3) the implementation of requirements for operational changes in the guard service, in particular in connection with sports or cultural events in buildings, 4) interventions to verify or resolve security incidents, security undesirable situations and conditions or suspicion of their occurrence, 5) documentation and notification of security incidents, security undesirable situations and conditions or suspicion of their occurrence, notification of malfunctioning of security technologies or processes, 6) the initial organisation of security evacuation or other direction of groups of persons or individuals, 7) the operation of security technologies, security aids and other security equipment, 8) the development of security awareness and security education of important roles. Security will be provided by the selected contractor to the extent and under the conditions specified in this Call for Tenders and its annexes, and must be provided in full compliance with generally binding legal regulations, relevant methodologies of the Ministry of the Interior of the Czech Republic and standards specified by the Contracting Authority, published on the Contracting Authority's website. Annex 1 – Specification of the subject-matter of performance is particularly binding for the substantive construction of the tender and for the quality management of the supply in performance of the contract. As regards the methodologies of the Ministry of the Interior of the Czech Republic, these include in particular: Soft Goal Protection Safety Standard, Soft Goal Protection Fundamentals Methodology, Soft Goal Coordination Methodology for the Post-Security Incident Phase, Soft Goal Safety Plan, Soft Goal Threat Assessment, Soft Goal Protection Methodology, Safety Standards for Sports, Cultural and Social Event Organizers. For the purposes of the procurement procedure, the normal performance of the service during the guarding of the premises referred to in Chapter 4.1 is considered to be the ‘basic scope of the guarding’, whereas the normal performance of the service is considered to be the situation where there is no need for numerical reinforcement of the guarding due to an event or other circumstances in the premises of the Contracting Authority. Cleaning will consist in ensuring that cleaning works are carried out at the premises of the contracting authority, as specified above in the procurement documents, in the manner and within the scope of the specification set out in Annex 1. The delivery will include the use of the Supplier's own cleaning products, aids and machines. An integral part of the cleaning is also the obligation to add hygiene products (toilet paper, soap, etc.) according to the customer's instructions, and the customer will provide these hygiene products to the supplier.
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