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RFI (Request for Information) regarding contact center 1177 by phone - EU tenders
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Procurement Detail Actions Portlet
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RFI (Request for Information) regarding contact center 1177 by phone Text automatically translated in your browsing language Automatically translated

Overview
  • Announced
    27/09/2024
  • Estimated published
    27/09/2024
  • Today
    19/07/2025
Status
Announced
Type of contract
Services
Subject for Renewal
No
Buyer
Inera AB
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: SE110 Stockholms län
Business sector (Main CPV)
72000000 IT services: consulting, software development, Internet and support
Total estimated contract value (excluding VAT)
3,000,000.00 SEK
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
2024090030
Description

Within the framework of the pre-study, Inera carries out a Request for Information (RFI) to clarify what conditions the suppliers have to meet Inera's needs regarding contact center for the Service 1177 on the phone. The purpose of this RFI is to gain increased knowledge and information for the market analysis in preparation for the upcoming procurement. This is to create a relevant, clear and market-based procurement document. We would be grateful to receive your replies by 20 October 2024. Text automatically translated in your browsing language Automatically translated

Submission Method
Not available
Tenders may be submitted
Not available
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
SE Sverige
Any country
CPV code

72000000 - IT services: consulting, software development, Internet and support

79512000 - Call centre

48000000 - Software package and information systems

64200000 - Telecommunications services

72212000 - Programming services of application software

79300000 - Market and economic research; polling and statistics CVP code deduced from the text of the procedure AI-generated

Award method
Not available
Estimated value
3,000,000.00 SEK
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.