Publications Office of the EU
Support of customer management in the implementation of automation and digitization of customer contacts - EU tenders
DisplayCustomHeader
MyPortal
Language Selector
English
BasketSummary
Procurement Detail Actions Portlet

Utilities

Procurement Detail Actions Portlet
OP Portal - Procurement - Details

This page contains content generated automatically to improve findability and accessibility

- indicates text translated automatically in your browsing language

Support of customer management in the implementation of automation and digitization of customer contacts Text automatically translated in your browsing language Automatically translated

Overview
  • Published
    22/11/2024
  • Today
    12/12/2024
  • Deadline
    23/12/2024
  • Opening of tenders
    23/12/2024
Status
Published
Type of contract
Services
Subject for Renewal
No
Buyer
DAK-Gesundheit
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: DE600 Hamburg
Business sector (Main CPV)
72000000 IT services: consulting, software development, Internet and support
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
1004510
Description

The DAK campaign management (DAKampa) is a system for controlling customer contacts on various communication channels such as letter, e-mail, electronic mail, active customer contact (AKA), the connection of external letter shops and reactive telephone advice. Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://www.dtvp.de/Satellite/notice/CXS0YRXY1THJNHBK
Tenders may be submitted
Electronic submission: required
https://www.dtvp.de/Satellite/notice/CXS0YRXY1THJNHBK
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
23/12/2024 12:00
Place of performance
DE Deutschland
DE600 Hamburg
CPV code

72000000 - IT services: consulting, software development, Internet and support

Award method
Not available
Estimated value
Not available
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.