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Unterstützung des Kundenmanagements bei der Umsetzung der Automatisierung und Digitalisierung der Kundenkontakte - EU tenders
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Unterstützung des Kundenmanagements bei der Umsetzung der Automatisierung und Digitalisierung der Kundenkontakte

Overview
  • Published
    22/11/2024
  • Deadline
    23/12/2024
  • Opening of tenders
    23/12/2024
  • Awarded
    06/02/2025
  • Today
    13/03/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
DAK-Gesundheit
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: DE600 Hamburg
Business sector (Main CPV)
72000000 IT services: consulting, software development, Internet and support
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
-1.00 EUR
Procedure details
Tender reference number
1004510
Description

Das DAK-Kampagnenmanagement (DAKampa) ist ein System für die Steuerung der Kundenkontakte auf verschiedenen Kommunikationskanälen wie z.B. Brief, E-Mail, elektronische Post, Aktive Kundenansprache (AKA), die Anbindung von externen Lettershops und reaktive telefonische Beratung.

Submission Method
Electronic via:
https://www.dtvp.de/Satellite/notice/CXS0YRXY1THJNHBK
Tenders may be submitted
Electronic submission: required
https://www.dtvp.de/Satellite/notice/CXS0YRXY1THJNHBK
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
23/12/2024 12:00
Place of performance
DE Deutschland
DE600 Hamburg
CPV code

72000000 - IT services: consulting, software development, Internet and support

Award method
Criterion: Preis
Type: price
Description:
Weight (percentage, exact): 40.00000000
Criterion: Qualität
Type: quality
Description:
Weight (percentage, exact): 60.00000000
Estimated value
Not available
Final contracted value
-1.00 EUR
Award of contract
Official name: DYNACISION GmbH
Postal address:
Town: Oberhaching
Postal code: 82041
Country:
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.