Maintenance and updating service of the tax and collection information system of the City of Ávila Text automatically translated in your browsing language Automatically translated

The operation of the municipal tax management and collection services is supported by a set of applications and information systems, whose maintenance and evolution is essential to ensure the continuity of the functions they provide and the consequent effective management of the City Council's revenues. The main objectives that are pursued with the contracting of these services are the following: • Ensure the maintenance and consistent evolution of the applications that serve the aforementioned services. • Improve productivity and efficiency in the ICT function. • Optimize the costs associated with the application maintenance function. • Have some flexibility in the face of unforeseen needs. • Facilitate the integrated and coherent functioning of information systems and ensure their standardisation and standardisation. In short, it is a question of improving the effectiveness of management in the provision of the functions assigned to these municipal services, increasing their quality and efficiency. From this perspective, the purpose of this call for tenders is the provision of the maintenance service, technical support, training, updating and regulatory adaptation of the Tax and Collection Information System (SIT) developed and maintained by the company GESTIÓN TRIBUTARIA TERRITORIAL, S.A. (GTT), which is currently used in operation in the City of Ávila. The System is designed under a multilevel client/server architecture, has a unique user interface based on an Internet browser, incorporates the necessary tools to be accessed interchangeably from Intranet/Extranet environments and maintains the levels of security that are required for this type of systems. The main modules in which the Information System for Integrated Revenue Management is structured are described in point 4 of the specification, in order to give an idea of the context of the Information System to which the services subject to this contract refer, as well as the most significant functionalities included in each of these modules. Given the reserved nature of the data that will be handled, users of the System will be able to access different functionalities, according to a profile in which the enabling authorizations are collected, through a personal identification with password or electronic certificate that is managed by one of the modules of the application. Text automatically translated in your browsing language Automatically translated

72500000 - Computer-related services