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Awarded02/05/2011
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Today02/10/2026
Utilities
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F-Paris: software supply services
The France Télévisions group wishes to obtain services for the provision of a service management platform and support for its implementation. This single platform within the France Télévisions group will cover the following functions:
Incident Handling;
Management of requests for services;
Problem management;
Management of change;
Asset and configuration management;
Automation of inventories (hardware and software) and mapping;
Contract management and service levels (catalogue, measurement and reporting);
The expected benefit includes:
Provision of software licences;
The supply of the associated support.
The provision of services comprising:
— Design and architecture of the solution,
— Project management assistance,
Technical expertise,
— Training.
F-
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