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Published10/08/2026
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Today05/09/2026
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Deadline10/09/2026
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Opening of tenders10/09/2026
Utilities
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AI assistance system Social benefits
Through a four-year framework contract, the provision of licences (without minimum purchase quantity) for an AI assistance system for the processing of social benefit applications and related services is to be awarded. This must cover at least housing allowance and basic security. The framework contract will cover the following services: • Provision and licensing of an AI assistance system • Operation of the software system by the contractor • Provision of integration services: o Implementation of introductory projects o Implementation of training o Initial services to ensure operational readiness, in particular the provision of the API • Maintenance, maintenance and further development of the delivered software • Technical and technical support services
https://fbhh-evergabe.web.hamburg.de/evergabe.bieter/api/supplier/external/deeplink/subproject/2113b622-a565-48e6-9789-c06d56932ddd
https://fbhh-evergabe.web.hamburg.de/evergabe.bieter/api/supplier/external/deeplink/subproject/2113b622-a565-48e6-9789-c06d56932ddd
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
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