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Provision of an insurance and claims management solution in SaaS mode and associated services - EU tenders
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Provision of an insurance and claims management solution in SaaS mode and associated services Text automatically translated in your browsing language Automatically translated

  • Published
    19/03/2025
  • Deadline
    11/04/2025
  • Today
    22/04/2025
Status
Submission closed
Type of contract
Supplies
Subject for Renewal
No
Buyer
La Poste
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: FR101 Paris
Business sector (Main CPV)
48000000 Software package and information systems
Total estimated contract value (excluding VAT)
2,000,000.00 EUR
Total final contract value (excluding VAT)
Not available
Tender reference number
Not available
Description

The La Poste Group is launching a call for competition for the renewal of the Saas management application for the Group Insurance Directorate (DAG). The application hosted by the tenderer (Saas mode) must be integrated into La Poste’s IS ecosystem and provide the interfaces or data flows necessary for the operation of the DAG. The DAG must have an SI application allowing the following to be taken into account: The multi-branch/multi-activity group dimension as part of the Group’s insurance policy and, in general, changes in activities or location, new services, new entities joining the Group, partnerships, joint ventures, etc. The application sought must cover the following functional areas: • 1/Fixed perimeter: In its standard version, the application provided by the service provider must cover the - Requirements relating to claims management - Cross-functional requirements (such as management of benchmarks for insured goods and activities, insurance policies including the concept of programmes, contacts, etc.) - Interfaces and flows (with internal and external IS, and the BI external to the application) - Import of data from the current IS - Functional administration by the DAG - Operational monitoring by the service provider - Corrective and scalable maintenance by the service provider The application, the handling media, the written and oral exchanges including the support will be carried out exclusively in French. • 2/Optional perimeter: Needs relating to the management of policies, budgets and premiums The application must comply with the General Data Protection Regulation (GDPR). The candidate must meet the firm perimeter, as well as the optional perimeter. The hosting and processing of data must be located within the European Union (EU), a country of the European Economic Area (EEA), a country recognized as adequate by the European Union. The solution must comply with the obligations of digital accessibility and responsible design of digital services, ,RGAA 4.1 (General Framework for Improving Accessibility). The solution must also comply with the security policy of Groupe La Poste (PSSIG). Banque Postale is subject to enhanced security and confidentiality requirements, resulting from regulatory obligations (in particular the decree of 3.11.2014 in the version applicable on 13.1.2018, and the EBA/GL/2019/02 guidelines of the European Banking Authority on outsourcing applicable on 30.9.2019), to which the candidate must submit. The contract shall consist of a single lot. Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://e-sourcing.extra.laposte.fr
Tenders may be submitted
Electronic submission: required
https://e-sourcing.extra.laposte.fr
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Place of performance
CPV code

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support CVP code deduced from the text of the procedure AI-generated

66000000 - Financial and insurance services CVP code deduced from the text of the procedure AI-generated

Award method
Not available
Estimated value
2,000,000.00 EUR
Final contracted value
Not available
Award of contract
Not available
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.