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Improvement of customer service infrastructure - EU tenders
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Procurement Detail Actions Portlet

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Procurement Detail Actions Portlet
OP Portal - Procurement - Details

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- indicates CPV codes deduced from the text of the procedure

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Improvement of customer service infrastructure Text automatically translated in your browsing language Automatically translated

Overview
  • Published
    26/05/2025
  • Deadline
    09/06/2025
  • Opening of tenders
    09/06/2025
  • Today
    18/06/2025
Status
Submission closed
Type of contract
Services
Subject for Renewal
No
Buyer
HRVATSKA NARODNA BANKA
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: HR050 Grad Zagreb
Business sector (Main CPV)
72260000 Software-related services
Total estimated contract value (excluding VAT)
150,000.00 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
V-41/2025
Description

Service improvement of customer service infrastructure, all according to the Microsoft Service Monitoring Tool License Bill (hereinafter: Cost statement) which lists the services listed in points 1 to 5. Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://eojn.hr/tender-eo/45790
Tenders may be submitted
Electronic submission: required
https://eojn.hr/tender-eo/45790
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
09/06/2025 12:00
Place of performance
HR Hrvatska
HR050 Grad Zagreb
CPV code

72260000 - Software-related services

72253000 - Helpdesk and support services CVP code deduced from the text of the procedure AI-generated

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages CVP code deduced from the text of the procedure AI-generated

30200000 - Computer equipment and supplies CVP code deduced from the text of the procedure AI-generated

Award method
Cijena ponude
Estimated value
150,000.00 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.