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External call centre services - EU tenders
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External call centre services

Overview
  • Published
    27/11/2024
  • Deadline
    03/01/2025
  • Today
    14/03/2026
Status
Submission closed
Type of contract
Services
Subject for Renewal
Yes
Buyer
ČEZ Prodej, a.s.
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: CZ010 Hlavní město Praha
Business sector (Main CPV)
79512000 Call centre
Total estimated contract value (excluding VAT)
250,000,000.00
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
Not available
Description

The subject of this call for tenders is the negotiation of a Framework Agreement for the services of an external call centre. The subject of public contracts awarded on the basis of the Framework Agreement is customer service.

Submission Method
Electronic via:
https://nen.nipez.cz/Zadavaci_postup/N006/24/V00037518
Tenders may be submitted
Electronic submission: required
https://nen.nipez.cz/Zadavaci_postup/N006/24/V00037518
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Place of performance
Any country
CZ Česko
CPV code

79512000 - Call centre

79300000 - Market and economic research; polling and statistics

79340000 - Advertising and marketing services

Award method
Nabídková cena
Estimated value
250,000,000.00
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.