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Replacement of the ITSM tool including services Reference number of the notice: V-21/0404 - EU tenders
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Replacement of the ITSM tool including services Reference number of the notice: V-21/0404 Text automatically translated in your browsing language Automatically translated

Overview
  • Awarded
    20/03/2025
  • Today
    22/04/2025
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
Brandenburgischer It-Dienstleister
Place of performance
NUTS code: Not available
Location of buyer
NUTS code: DE404 Potsdam, Kreisfreie Stadt
Business sector (Main CPV)
72260000 Software-related services
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
Not available
Description

Provision of an IT service management tool for ZIT-BB. The subject-matter of the services is subdivided into the following points: - Licenses and Maintenance - Technical implementation (OOB provision and adaptation according to requirements) of the ITSM tool, in particular for the following processes: o Incident Management o Problem Management o Knowledge Management o Configuration Management o Change Management o Release Management o Request Fulfilment o Service Level Management o Service Catalogue Management o Documentation of Supplier Contracts and Service Agreements Text automatically translated in your browsing language Automatically translated

Submission Method
Not available
Tenders may be submitted
Not available
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
Not available
CPV code

72260000 - Software-related services

Award method
Not available
Estimated value
Not available
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.