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Citizen care service 012, within the framework of the corporate model of citizen care of the Generalitat de Catalunya. - EU tenders
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Citizen care service 012, within the framework of the corporate model of citizen care of the Generalitat de Catalunya.

Overview
  • Published
    03/10/2025
  • Deadline
    15/10/2025
  • Today
    11/05/2026
Status
Submission closed
Type of contract
Services
Subject for Renewal
No
Buyer
Departamento de la Presidencia
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: ES511 Barcelona
Business sector (Main CPV)
79512000 Call centre
Total estimated contract value (excluding VAT)
27,733,619.60 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
PR-2026-17
Description

Citizen care service 012, within the framework of the corporate model of citizen care of the Generalitat de Catalunya.

Submission Method
Electronic via:
https://contractaciopublica.cat/ca/perfils-contractant/detall/202037?categoria=0
Tenders may be submitted
Electronic submission: required
https://contractaciopublica.cat/ca/perfils-contractant/detall/202037?categoria=0
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
ES España
ES511 Barcelona
CPV code

79512000 - Call centre

Award method
Not available
Estimated value
27,733,619.60 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.