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Published21/07/2011
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Deadline17/08/2011
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Awarded28/02/2013
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Today10/06/2026
Utilities
UK-London: Supporting services for the government
Supporting services for the government. General personnel services for the government. Business services: law, marketing, consulting, recruitment, printing and security. Payroll management services. Human resources management consultancy services. Office-support services. IT services: consulting, software development, Internet and support. Financial consultancy, financial transaction processing and clearing-house services. System and support services. Data services. Data-processing services. Computer-related management services. Document management services. Administration services. Accounting, auditing and fiscal services. Recruitment services. Personnel services except placement and supply services. Miscellaneous business-related services. Procurement consultancy services. The provision by the successful tenderer of HR, finance, payroll and procurement, and potentially other, shared services to UK central Government. The shared services arrangement created under this procurement is expected to establish the first of a small number of providers, operating independently of a specific Government Department, to provide similar shared services to UK central Government. The agreement will enable the provision of the specified services to all UK Government Departments, Executive Agencies, Non-Ministerial Departments, Non-Ministerial Departmental Bodies and other Arms Length Bodies and any future successors to those organisations. For the avoidance of doubt there is no guarantee that any of the organisations identified (except the Department for Transport) will elect to procure services under the agreement. The organisations are identified for completeness – in order to provide legal certainty that they would be able to make use of the contract should they wish to do so. Contracts under the agreement will be for up to 10 years with options for earlier termination.
The initial business will be for the provision of significant services to the central Department for Transport (DfT), and four of its Executive Agencies: the Driving Standards Agency; the Driver and Vehicle Licensing Agency; the Vehicle Certification Agency; and the Highways Agency. These services will be secured from the new provider under a contract placed immediately after the agreement was awarded. This contract also provides for the migration of, and future provision of services to, the Maritime and Coastguard Agency and the Vehicle Operator and Services Agency, and additional services for the Highways Agency.
The successful tenderer, arvato Limited has acquired the DfT Shared Service Centre (SSC) in Swansea (including accommodation and staff obligations and its assets). The contract has been awarded for 84 months plus an optional 36 month extension, if required.
Framework agreement with single operator
75130000 - Supporting services for the government
72000000 - IT services: consulting, software development, Internet and support
79990000 - Miscellaneous business-related services
72510000 - Computer-related management services
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
72512000 - Document management services
66170000 - Financial consultancy, financial transaction processing and clearing-house services
75131100 - General personnel services for the government
72310000 - Data-processing services
79200000 - Accounting, auditing and fiscal services
79414000 - Human resources management consultancy services
79630000 - Personnel services except placement and supply services
79500000 - Office-support services
72250000 - System and support services
79600000 - Recruitment services
79418000 - Procurement consultancy services
Postal address: 1 Fleet Place
Town: London
Postal code: EC4M 7WS
Country: GBR
This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.