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The establishment of a multi-purpose Framework Agreement for the provision of External Mediation Services - EU tenders
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The establishment of a multi-purpose Framework Agreement for the provision of External Mediation Services

Overview
  • Awarded
    10/10/2025
  • Today
    20/05/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
Financial Services and Pensions Ombudsman_548
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: IE061 Dublin
Business sector (Main CPV)
79000000 Business services: law, marketing, consulting, recruitment, printing and security
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
800,000.00 EUR
Procedure details
Tender reference number
Not available
Description

External Mediation Services

Submission Method
Not available
Tenders may be submitted
Not available
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Place of performance
IE Éire/Ireland
IE061 Dublin
CPV code

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Award method
Criterion:
Type: cost
Description: Cost @ 30%
Weight (percentage, exact): 30
Criterion:
Type: quality
Description: Quality @ 70%
Weight (percentage, exact): 70
Estimated value
Not available
Final contracted value
800,000.00 EUR
Award of contract
Official name: Acrux Consulting Limited
Postal address:
Town: Dublin
Postal code: K32V659
Country:
Official name: Austin Kenny Mediation
Postal address:
Town: Dublin
Postal code: A96F6C1
Country:
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.