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Published04/08/2021
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Deadline03/09/2021
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Opening of tenders03/09/2021
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Awarded29/09/2021
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Today07/08/2026
Utilities
Ireland-Ballsbridge: Software package and information systems
This tender is now complete.
CommVault is used within the EirGrid Group for backup / restore functionality, and a Support and Maintenance contract is required in order to facilitate the smooth running of this afore mentioned backup / restore functionality from the product suite.
Base Requirements
- 24x7 Support and Maintenance, 365 days a year for all EirGrid Group comcells
- Support will include but not be restricted to:
o All Notifications of Software Updates
o All Product Fixes and Related Enhancements
o 24 hour access to CommVault Technical Assistance Centre (including Holidays)
o Quarterly Reports
o Purchase of additional software licences as required
- Support and Maintenance will be direct from CommVault however the purchase of this support and maintenance will be through the winning Tenderer.
- 3 year contract (the option to extend to years 4 and 5 using the same fixed price for products / services purchased during or currently licensed in years 1 - 3)
Official name: EirGrid plc
National registration number: N/A
Postal address: Block 2 - The Oval, 160 Shelbourne Road
Town: Ballsbridge
NUTS code: IE
Postal code: Dublin 4
Country: IRL
Contact person: Paul Valentine
Main address: http://www.eirgrid.com
Electronic via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=192827&B=ETENDERS_SIMPLE
Postal address: Liffey Park Technology Campus
Town: Leixlip, Co Kildare
Postal code: Barnhall Road
Country: IRL
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