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Services of telephone attention and information to the citizens of Barcelona regarding the programs and services of BARCELONA ACTIVA, with incorporation of objectives of social efficiency - EU tenders
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Services of telephone attention and information to the citizens of Barcelona regarding the programs and services of BARCELONA ACTIVA, with incorporation of objectives of social efficiency

Overview
  • Published
    10/10/2025
  • Deadline
    12/11/2025
  • Opening of tenders
    14/11/2025
  • Awarded
    20/01/2026
  • Today
    09/05/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
BARCELONA ACTIVA SAU SPM
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: ES511 Barcelona
Business sector (Main CPV)
79512000 Call centre
Total estimated contract value (excluding VAT)
1,146,246.12 EUR
Total final contract value (excluding VAT)
165,899.08 EUR
Procedure details
Tender reference number
BA 48/25
Description

Services of telephone attention and information to the citizens of Barcelona regarding the programs and services of BARCELONA ACTIVA, with incorporation of objectives of social efficiency

Submission Method
Electronic via:
https://licitacions.bcn.cat/
Tenders may be submitted
Electronic submission: required
https://licitacions.bcn.cat/
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
14/11/2025 13:00
Place of performance
ES España
ES511 Barcelona
CPV code

79512000 - Call centre

Award method
Criterion:
Type: price
Description: Oferta económica
Weight (percentage, exact): 40
Criterion:
Type: quality
Description: Estabilidad laboral en la plantilla de las personas que ejecutarán el contrato
Weight (percentage, exact): 10
Criterion:
Type: quality
Description: Criterios de juicio de valor
Weight (percentage, exact): 50
Estimated value
1,146,246.12 EUR
Final contracted value
165,899.08 EUR
Award of contract
Official name: ACDEM-ASOCIACIÓN CATALANA DE ESCLEROSIS MÚLTIPLE
Postal address:
Town: Barcelona
Postal code: 08015
Country:
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.