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Customer monitoring system for debt assistance Credit bank - EU tenders
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Customer monitoring system for debt assistance Credit bank Text automatically translated in your browsing language Automatically translated

Overview
  • Today
    17/07/2025
Status
Submission closed
Type of contract
Services
Subject for Renewal
No
Buyer
Gemeente Midden-Groningen
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: Not available
Business sector (Main CPV)
72000000 IT services: consulting, software development, Internet and support
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
400,000.00 EUR
Procedure details
Tender reference number
Ref # 0000487
Description

The municipality of Midden-Groningen is looking for a customer tracking system that supports the entire process of debt relief, from registration to aftercare. The system should cover all stages of the debt relief process: • Registration • Intake • Stabilization • Budget management • Debt rules (mediation or reorganization credit) • Social loan • Budget coaching • Aftercare The agreement is concluded for a maximum of 7 years. The one-off costs are estimated at €4,000 excluding VAT and the annual costs at €48,000 excluding VAT. These amounts include all costs associated with the assignment, such as the implementation and design of the system, the licenses and user rights, maintenance and further development, and support for use. These figures are based on available historical data and relevant future expectations. It is explicitly an estimated total contract value that serves as an indication. No rights can be derived from this order value. Text automatically translated in your browsing language Automatically translated

Submission Method
Not available
Tenders may be submitted
Not available
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
NL Nederland
NL114 Oost-Groningen
NL115 Overig Groningen
NL112 Delfzijl en omgeving
CPV code

72000000 - IT services: consulting, software development, Internet and support

48000000 - Software package and information systems

Award method
Prijs
Estimated value
Not available
Final contracted value
400,000.00 EUR
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.