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Sweden-Jönköping: Helpdesk and support services - EU tenders
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Sweden-Jönköping: Helpdesk and support services

Overview
  • Published
    24/01/2018
  • Deadline
    03/03/2018
  • Opening of tenders
    05/03/2018
  • Awarded
    24/05/2018
  • Today
    18/09/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
Yes
Buyer
Sveriges domstolar
Place of performance
NUTS code: SE2 Södra Sverige
Location of buyer
NUTS code: SE2 Södra Sverige
Business sector (Main CPV)
72253000 Helpdesk and support services
Total estimated contract value (excluding VAT)
4,000,000.00 SEK
Total final contract value (excluding VAT)
3,781,200.00 SEK
Procedure details
Tender reference number
1761-2017
Description

The National Courts Administration invites tenders for self-service helpdesk systems for all authorities within the Swedish courts. The procurement covers the delivery of the system, deployment projects, maintenance and support services, and the management and further development of the system in accordance with the tender documents as a whole.

Submission Method
Tenders or requests to participate must be submitted to:
Official name: Sveriges domstolar
National registration number: 202100-2742
Postal address: Kyrkogatan 34
Town: Jönköping
NUTS code: SE2
Postal code: 55181
Country: SWE
Contact person: Katarina Korpenstam
Main address: http://domstol.se/Om-Sveriges-Domstolar/Upphandling/
Electronic via:
https://www.e-avrop.com/domstolsverket/e-Upphandling/NoticeLink.aspx?id=28862
Tenders may be submitted
Submission for all lots
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
05/03/2018 00:00
Place of performance
SE2 Södra Sverige
CPV code

72253000 - Helpdesk and support services

Award method
The most economic tender
Estimated value
4,000,000.00 SEK
Final contracted value
3,781,200.00 SEK
Award of contract
Official name: ServiceSoft Nordic AB
Postal address: Gustav III:S Boulevard 42
Town: Solna
Postal code: 169 73
Country: SWE
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.