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Published24/10/2025
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Deadline24/11/2025
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Opening of tenders24/11/2025
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Awarded19/01/2026
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Today21/05/2026
Utilities
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Operating support services related to the IGEA system
Note: Not all information for this procedure were successfully computed. Please consult linked documents for more details.
The purchase of ‘In-service support services for the IGEA system’ is necessary in order to maintain the proper functioning of the IGEA system and to remedy incidents within a specified time, namely to create new functionalities and to make changes to existing functionalities necessary to ensure business continuity and to achieve the object of DEER SA’s activity. The procurement, which will be carried out in accordance with the provisions of this Specifications, aims to ensure the in-service support services related to the IGEA system, with the specific modules and applications developed specifically for DEER SA Specific objectives: • Ensuring the continuity of services provided by the Unified IGEA system; • Minimizing malfunctions in specific activities using network data, due to the IGEA system; • Modification of the IGEA system to adapt to legislative and business requirements; • Interfacing the IGEA system with other applications in the DEER portfolio. The provision of services shall be carried out, depending on the type of service, for a period of 36 months from the signing of the contract and shall include: • Fixed part representing basic support services of the IGEA system, on a monthly subscription basis; • Variable part representing on-demand support services, customization of the IGEA system. Both types of services will be invoiced on a unit tariff basis, expressed in DAYS-OM, in accordance with the requirements of these specifications. The number of days until which potential bidders can request clarifications regarding the tender documentation before the deadline for submission of the tender is 20. The contracting entity shall respond to all requests for clarification on the 11th day before the closing date for submission of tenders. The contracting entity will only respond to requests for clarifications from economic operators by the deadline set above.
https://www.e-licitatie.ro
https://www.e-licitatie.ro
72267000 - Software maintenance and repair services
90900000 - Cleaning and sanitation services
90000000 - Sewage, refuse, cleaning and environmental services
Postal address:
Town: Bucuresti
Postal code: 011745
Country:
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