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Published03/03/2017
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Deadline18/04/2017
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Opening of tenders18/04/2017
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Awarded08/06/2017
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Today24/08/2026
Utilities
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Netherlands-Pijnacker: Software-related services
The contract includes the technically and functionally implemented making available a Midoffice system to facilitate case-oriented and digital works consisting of:
1. DMS and RMA functionality;
2. A case system and business warehouse;
3. The latest version of the Case Type Catalogue adopted by KING;
4. A customer contact system (KCS) to record and understand customer contacts and case information, including relationship and customer management (citizens, businesses, institutions)
5. Possibilities for digital signature of documents (with certificate)
The Midoffice will have to connect or integrate with the following systems:
1. Vicrea data warehouse (GM), including site-bound data
2. Centric Suite4Environmental services
3. Kofax for scanned and validated documents
4. ESB of Enable-U (Enable2Orchestrate)
5. Civision Society
6. iWriter Shop pay generator (both cloud and on-premise version)
7. My administration/ongoing business (via d...
Official name: Gemeente Pijnacker-Nootdorp
National registration number: 512074379
Postal address: Oranjeplein 1
Town: Pijnacker
NUTS code: NL
Postal code: 2640 AA
Country: NLD
Contact person: Joyce Sundermeijer
Main address: http://www.pijnacker-nootdorp.nl
Electronic via:
https://www.tenderned.nl/tenderned-web/aankondiging/detail/publicatie/akid/17fbd7f32c3ea8de48045ef2574505de
Postal address: De Waterman 2
Town: 's-Hertogenbosch
Postal code: 5215 MX
Country: NLD
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