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Aquisição de Serviços para a Gestão da Operação do Centro de Contacto e Soluções de Atendimento Automático com Agentes Virtuais - EU tenders
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OP Portal - Procurement - Details

Aquisição de Serviços para a Gestão da Operação do Centro de Contacto e Soluções de Atendimento Automático com Agentes Virtuais

Overview
  • Published
    03/03/2025
  • Deadline
    29/03/2025
  • Opening of tenders
    01/04/2025
  • Today
    13/05/2026
Status
Submission closed
Type of contract
Services
Subject for Renewal
No
Buyer
Agência para a Integração, Migrações e Asilo, I. P.
Place of performance
NUTS code: Not available
Location of buyer
NUTS code: PT170 Área Metropolitana de Lisboa
Business sector (Main CPV)
79510000 Telephone-answering services
Total estimated contract value (excluding VAT)
612,033.84 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
CPI2/25
Description

Aquisição de Serviços para a Gestão da Operação do Centro de Contacto e Soluções de Atendimento Automático com Agentes Virtuais

Submission Method
Electronic via:
https://community.vortal.biz/public/
Tenders may be submitted
Electronic submission: required
https://community.vortal.biz/public/
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
01/04/2025 11:00
Place of performance
Not available
CPV code

79510000 - Telephone-answering services

Award method
Not available
Estimated value
612,033.84 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.