Publications Office of the EU
technical support solution for electronic public services (chatbot) within the project "D4eID - Digitalisation to promote electronic identity card" - EU tenders
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technical support solution for electronic public services (chatbot) within the project "D4eID - Digitalisation to promote electronic identity card" Text automatically translated in your browsing language Automatically translated

Overview
  • Published
    23/10/2025
  • Today
    17/11/2025
  • Deadline
    02/12/2025
  • Opening of tenders
    02/12/2025
Status
Published
Type of contract
Supplies
Subject for Renewal
No
Buyer
MINISTERUL AFACERILOR INTERNE
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: RO321 Bucureşti
Business sector (Main CPV)
48000000 Software package and information systems
Total estimated contract value (excluding VAT)
13,010,899.58 RON
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
4267095/2025/2.1
Description

Acquisition of a technical support solution for electronic public services (chatbot) within the project "D4eID - Digitalisation to promote electronic identity card" Number of days until which clarifications can be requested before the deadline for submission of tenders/candidates -18. The contracting authority will respond in a clear and complete manner to all requests for clarification/additional information, once, on the 11th day before the deadline for submission of tenders for the requested clarifications 18 days before the deadline for submission of tenders, specified in Section I.3) Communication from the data sheet. Any request for clarifications must be submitted to SEAP (https://e-licitatie.ro/pub ). Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://www.e-licitatie.ro
Tenders may be submitted
Electronic submission: required
https://www.e-licitatie.ro
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
02/12/2025 14:00
Place of performance
RO România
RO321 Bucureşti
CPV code

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support CVP code deduced from the text of the procedure AI-generated

Award method
Răspuns audio Webchat-ul transmite solicitantului răspunsul la solicitare în format audio
Estimated value
13,010,899.58 RON
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.