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Support services for network management, communications and security for the Institute of Seniors and Social Services (IMSERSO) - EU tenders
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Support services for network management, communications and security for the Institute of Seniors and Social Services (IMSERSO)

Overview
  • Announced
    14/10/2025
  • Published
    28/01/2026
  • Deadline
    11/02/2026
  • Opening of tenders
    12/02/2026
  • Today
    20/05/2026
Status
Submission closed
Type of contract
Services
Subject for Renewal
Yes
Buyer
Dirección General del Instituto de Mayores y Servicios Sociales
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: ES300 Madrid
Business sector (Main CPV)
72315000 Data network management and support services
Total estimated contract value (excluding VAT)
3,396,072.33 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
833/2025
Description

Support services for network management, communications and security for the Institute of Seniors and Social Services (IMSERSO)

Submission Method
Electronic via:
https://contrataciondelestado.es/wps/poc?uri=deeplink:detalle_licitacion&idEvl=KRsU6i9mLa2Izo3LHNPGcQ%3D%3D
Tenders may be submitted
Electronic submission: required
https://contrataciondelestado.es/wps/poc?uri=deeplink:detalle_licitacion&idEvl=KRsU6i9mLa2Izo3LHNPGcQ%3D%3D
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
12/02/2026 10:00
Place of performance
ES España
ES300 Madrid
CPV code

72315000 - Data network management and support services

72510000 - Computer-related management services

50000000 - Repair and maintenance services

Award method
Criterion:
Type: price
Description: 2.1.1. Precio. servicio de soporte con la gestión de las redes, comunicaciones y seguridad del Imserso.
Weight (percentage, exact): 30
Criterion:
Type: price
Description: 2.1.2. Precio. Servicio de mantenimiento de la red de área local (LAN) de los SSCC y Centros Territoriales del Imserso.
Weight (percentage, exact): 10
Criterion:
Type: quality
Description: 2.2.1.1. Nº horas anuales adicionales comprometidas a tareas planificadas en el IMSERSO con carácter excepcional en horarios fuera de jornada laboral.
Weight (percentage, exact): 5
Criterion:
Type: quality
Description: 2.2.1.2. Nº horas anuales adicionales comprometidas a tareas para resolución de incidencias críticas en el IMSERSO con carácter excepcional en horarios fuera de jornada laboral.
Weight (percentage, exact): 5
Criterion:
Type: quality
Description: 2.2.2. Mejoras al servicio prestado.
Weight (percentage, exact): 20
Criterion:
Type: quality
Description: 1.1. Solución técnica ofertada.
Weight (percentage, exact): 20
Criterion:
Type: quality
Description: 1.2.1. Calidad del plan de asunción del servicio.
Weight (percentage, exact): 5
Criterion:
Type: quality
Description: 1.2.2. Calidad del plan de devolución del servicio.
Weight (percentage, exact): 5
Estimated value
3,396,072.33 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.