Provision of support services for the operation and maintenance of the ZUS ICT Security System Text automatically translated in your browsing language Automatically translated

The subject of the contract in the scope of support for the operation and maintenance of the ICT Security System of the Social Insurance Institution owned by the Ordering Party (hereinafter: SBT ZUS) is the provision of, in particular, the following Services: 1) Maintenance of the indicated IT Application Services, Tools Services and Management Processes in the Production Environment to the extent and on the terms specified in the Contractor's Service Metrics. 2) Provision of Service and Maintenance Consultations; 3) Acting as a Security Integrator in the scope and on the terms set out below and other indicated roles in the implementation of changes in the SBT ZUS, in accordance with the Operating Procedures and IT Standards of ZUS; 4) Provision of additional services, including in particular: a) adaptation of SBT ZUS to the organizational changes of the Employer, b) adaptation of SBT ZUS to changes in IT Services or IT Standards of ZUS, c) support in the implementation of tasks resulting from legislative changes, d) additional implementation support for IT Services and post-implementation support for IT Services, e) preparation of documentation, in particular: design, operational, as-built, analytical and reporting, etc., f) analysis, development and maintenance of the indicated areas of the Customer's IT architecture, g) analysis and recommendations regarding the Customer's IT architecture in the field of ICT security, h) analysis and recommendations regarding planned implementations and their impact on the SBT ZUS and the Customer's level of security, i) analysis and recommendations regarding the construction of communication channels with external entities and their impact on the Customer's level of ICT security. Text automatically translated in your browsing language Automatically translated

72253200 - Systems support services

72250000 - System and support services