Publications Office of the EU
Contract of the services Service Desk, Workplace support and IT Support to External Clients (SITCE) for the Sociedad Estatal de Correos y Telégrafos S.A. S.M.E (hereinafter Correos). and Correos Express S.A. S.M.E. (hereinafter Correos Express). - EU tenders
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- indicates CPV codes deduced from the text of the procedure

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Contract of the services Service Desk, Workplace support and IT Support to External Clients (SITCE) for the Sociedad Estatal de Correos y Telégrafos S.A. S.M.E (hereinafter Correos). and Correos Express S.A. S.M.E. (hereinafter Correos Express). Text automatically translated in your browsing language Automatically translated

Overview
  • Published
    02/06/2025
  • Deadline
    02/07/2025
  • Opening of tenders
    02/07/2025
  • Today
    24/10/2025
Status
Submission closed
Type of contract
Services
Subject for Renewal
Yes
Buyer
Consejo de Administración-Comité de Inversiones de la Sociedad Estatal Correos y Telégrafos S.A
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: ES300 Madrid
Business sector (Main CPV)
72611000 Technical computer support services
Total estimated contract value (excluding VAT)
14,514,663.54 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
AI250009
Description

Contract of the services Service Desk, Workplace support and IT Support to External Clients (SITCE) for the Sociedad Estatal de Correos y Telégrafos S.A. S.M.E (hereinafter Correos). and Correos Express S.A. S.M.E. (hereinafter Correos Express). Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://contrataciondelestado.es/wps/poc?uri=deeplink:detalle_licitacion&idEvl=U0x4YwRcYkO2gkLQ8TeYKA%3D%3D
Tenders may be submitted
Electronic submission: required
https://contrataciondelestado.es/wps/poc?uri=deeplink:detalle_licitacion&idEvl=U0x4YwRcYkO2gkLQ8TeYKA%3D%3D
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
02/07/2025 10:00
Place of performance
ES España
ES300 Madrid
CPV code

72611000 - Technical computer support services

79342320 - Customer-care services

72253000 - Helpdesk and support services CVP code deduced from the text of the procedure AI-generated

Award method
Criterion:
Type: price
Description: PRECIO.
Weight (percentage, exact): 70
Criterion:
Type: quality
Description: Tecnico sometido a criterios evaluables automaticamente.
Weight (percentage, exact): 18
Criterion:
Type: quality
Description: Tecnico sometido a criterios sujetos a juicio de valor.
Weight (percentage, exact): 12
Estimated value
14,514,663.54 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.