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France-Paris: Call centre - EU tenders
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Procurement Detail Actions Portlet
OP Portal - Procurement - Details

France-Paris: Call centre

Overview
  • Published
    22/09/2021
  • Deadline
    21/10/2021
  • Today
    11/06/2026
Status
Submission closed
Type of contract
Services
Subject for Renewal
Yes
Buyer
GIE 1001 VIES HABITAT
Place of performance
NUTS code: FR France
Location of buyer
NUTS code: FR101 Paris
Business sector (Main CPV)
79512000 Call centre
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
2021_AI_DRCMS_CRC
Description

Les prestations confiées au Centre de Relation Client couvrent notamment le traitement d' appels téléphoniques entrant/sortant, d'email (qui inclus les demandes Web), du courrier entrant (déjà dématérialisé). L'étendu des prestations et leur évolution sont décrits au DCE.

Submission Method
Tenders or requests to participate must be submitted to:
Official name: GIE 1001 VIES HABITAT
Postal address: Carré Suffren - 31-35 rue de la Fédération
Town: PARIS
NUTS code: FR101
Postal code: 75015
Country: FRA
Contact person: Service des achats
Main address: http://www.1001vieshabitat.fr
Electronic via:
https://www.achatpublic.com/sdm/ent/gen/ent_detail.do?PCSLID=CSL_2021_33Fh1QjzNw&v=1&selected=0
Tenders may be submitted
Submission for all lots
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Framework agreement with single operator
Conditions for opening tenders (date)
Not available
Place of performance
FR France
CPV code

79512000 - Call centre

Award method
The most economic tender
Estimated value
Not available
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.