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Services related to the provision of management services for information and dispositive requests of end customers of the Hera Group and the sale of products and services, to be carried out, with dedicated staff exclusively, at the counters of the soc. Hera Comm S.p.A. and the other sales companies of the Hera Group, through direct contact and possible integration through off-line activities - EU tenders
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Procurement Detail Actions Portlet
OP Portal - Procurement - Details

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Services related to the provision of management services for information and dispositive requests of end customers of the Hera Group and the sale of products and services, to be carried out, with dedicated staff exclusively, at the counters of the soc. Hera Comm S.p.A. and the other sales companies of the Hera Group, through direct contact and possible integration through off-line activities Text automatically translated in your browsing language Automatically translated

Overview
  • Published
    25/11/2024
  • Today
    14/12/2024
  • Deadline
    08/01/2025
Status
Published
Type of contract
Services
Subject for Renewal
Yes
Buyer
HERA SPA
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: ITH55 Bologna
Business sector (Main CPV)
79342320 Customer-care services
Total estimated contract value (excluding VAT)
29,700,000.00 EUR
Total final contract value (excluding VAT)
Not available
Number of lots
4
Procedure details
Tender reference number
T24_7831
Description

Management services of information and dispositive requests of end customers of the Hera Group and the sale of products and services, to be carried out, with dedicated staff exclusively, at the branches of the company Hera Comm S.p.A. and of the other sales companies of the Hera Group, through direct contact and possible integration through off-line activities. The contract is divided into 4 lots. Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://portalefornitori.gruppohera.it
Tenders may be submitted
Electronic submission: required
https://portalefornitori.gruppohera.it
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Place of performance
ITH56 Ferrara
ITH55 Bologna
IT Italia
ITH54 Modena
ITH59 Rimini
CPV code

79342320 - Customer-care services

85000000 - Health and social work services CVP code deduced from the text of the procedure AI-generated

Lots (4)
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.