Publications Office of the EU
"Post-warranty maintenance of the technical and basic software of the National Visa Information System (NVIS)" - EU tenders
DisplayCustomHeader
MyPortal
Language Selector
English
BasketSummary
Procurement Detail Actions Portlet

Utilities

Procurement Detail Actions Portlet
OP Portal - Procurement - Details

This page contains content generated automatically to improve findability and accessibility

- indicates CPV codes deduced from the text of the procedure

- indicates text translated automatically in your browsing language

"Post-warranty maintenance of the technical and basic software of the National Visa Information System (NVIS)"

Overview
  • Published
    13/08/2025
  • Deadline
    12/09/2025
  • Opening of tenders
    15/09/2025
  • Today
    19/05/2026
Status
Submission closed
Type of contract
Services
Subject for Renewal
No
Buyer
ИНФОРМАЦИОННО ОБСЛУЖВАНЕ АД
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: BG411 София (столица)
Business sector (Main CPV)
50312600 Maintenance and repair of information technology equipment
Total estimated contract value (excluding VAT)
4,105,915.00 BGN
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
509191
Description

The subject of this public procurement is the provision of post-warranty maintenance of the technical and basic software of the National Visa Information System (NVIS). They are implemented within the framework of project No BG65BVPR001-2.001-0001 entitled ‘Post-warranty maintenance and renewal of NVIS software components’, financed under an administrative grant agreement with reg. No 812108-10/09.02.2024 under the Programme of the Republic of Bulgaria under the Instrument for Financial Support for Border Management and Visa Policy (BMVI) 2021-2027, co-financed by the European Union. The scope of this contract includes the following activities: - Ensuring uninterrupted and smooth operation of NVIS (HVC and RVC) in 24/7 mode; - Ensuring the continuous connection of the NVIS to the EU VIS and maintaining a constant exchange of information between the systems; - Ensuring the continuous connection of the NVIS to other external systems and maintaining the exchange of information between them; - Provide support from a manufacturer of IBM SAN Volume Controller node and IBM Virtual Storage Center Entry; - Migration of all services from Lenovo Flex System Enterprise Server Subsystem to HPE ProLiant DL360 Gen11 Server Subsystem; - Configuration and migration of backup and recovery software from IBM TS3200 to Dell PowerProtect DD6900 Backup Storage System; - Decommissioning of the Lenovo Flex System Enterprise Server Subsystem and IBM TS3200 Archive Storage System; - Provision of software support by a manufacturer of the IBM Informix Database Management System for 12 months from 1 January 2026. The performance requirements are detailed in the Contracting Authority’s Technical Specification – Annex 1. All documents submitted by participants, including foreign persons, must be in Bulgarian. Tenders shall be submitted only through the Centralised Automated Information System ‘Electronic Public Procurement’ (CAIS GPP), available at: https://app.eop.bg.

Submission Method
Electronic via:
https://app.eop.bg/today/509191
Tenders may be submitted
Electronic submission: required
https://app.eop.bg/today/509191
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
15/09/2025 11:00
Place of performance
BG България (Bulgaria)
BG411 София (столица)
CPV code

50312600 - Maintenance and repair of information technology equipment

72000000 - IT services: consulting, software development, Internet and support

Award method
"най-ниска цена"
Estimated value
4,105,915.00 BGN
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.