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Today22/06/2025
Utilities
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Case and archive system Text automatically translated in your browsing language Automatically translated
The scope of this assignment includes: • Selecting, implementing and commissioning a new case and/or archive system; • Describe and develop an information architecture, suitable for a hybrid case environment and a generic archive solution; • Supporting case-oriented work and archiving within and outside professional applications; • Integrate with existing infrastructure and information systems within the municipality of Heemskerk (e.g. MS365, e-depot, case-specific applications). • There is explicit attention to adoption, training and support, so that the organization can make sustainable use of the new system. The design and implementation is based on a phased approach with emphasis on support, reuse of existing solutions where possible, and the prevention of unnecessary customization. The impact analysis highlights areas of concern such as: • Clear definition of case-oriented work within the municipal context; • Good support for information management; • Involvement of users in a workable manner; • Need for rationalisation of the application landscape. See the Market Consultation Document for more information. For more information, see the Market Consultation Document. Text automatically translated in your browsing language Automatically translated
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