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Acquisition of equipment, services and licences and their maintenance, linked to a queue management system integrating appointment management - EU tenders
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Acquisition of equipment, services and licences and their maintenance, linked to a queue management system integrating appointment management Text automatically translated in your browsing language Automatically translated

  • Published
    23/12/2024
  • Today
    18/01/2025
  • Deadline
    11/02/2025
Status
Published
Type of contract
Services
Subject for Renewal
No
Buyer
Actiris
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: BE100 Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad
Business sector (Main CPV)
30000000 Office and computing machinery, equipment and supplies except furniture and software packages
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
Not available
Tender reference number
Csc-Bestek18-2024
Description

This contract concerns the provision, placement, set-up, maintenance and upgrade of a queue management system as well as the training of user staff for Actiris (acting as a central purchasing body) and the Beneficiary Contracting Authorities (BPAs). More specifically, the contract will make it possible to equip one or more site(s) (Actiris or PAB) with a queue management system: - Or by implementing a complete queue management system (see 19. Request for tender ); - Or by the purchase/installation of supplies and/or services to supplement/replace an existing queue management system or part thereof. This queue management system will concern the sites of Actiris and PABs located in the various municipalities of the Brussels region. It is a mixed contract comprising supplies and services of which the supplies are the most important, which lays down the rules of the contract. Supplies are mainly covered by the following CPV codes: - 30000000-9 Computer and office machinery, equipment and supplies, except furniture and software; - 50312000-5 Maintenance and repair of computer equipment; - 72500000-0 IT services; - 48900000-7 Miscellaneous computer software and systems. Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://www.publicprocurement.be/supplier/enterprises/0/tendering-workspaces/publication-workspace-detail/29075305-561d-42c1-b891-8b8293aaf777/general
Tenders may be submitted
Electronic submission: required
https://www.publicprocurement.be/supplier/enterprises/0/tendering-workspaces/publication-workspace-detail/29075305-561d-42c1-b891-8b8293aaf777/general
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Award method
Criterion:
Type: price
Description: Cf het Bestek : De gunningscriteria zijn de volgende: Gunningscriteria Prijs Berekeningsmethode: 60 punten x PB (prijs van de laagste offerte op basis van het algemene totaal van de prijslijst) gedeeld door PA (prijs van de geanalyseerde offerte op basis van het algemene totaal van de prijslijst) 60 punten Kwaliteit van de verschillende interfaces Onder 'kwaliteit' verstaat de aanbesteder: a) de beknoptheid en de duidelijkheid van de interface b) het gebruiksgemak en de navigatie tussen de verschillende menuā€™s c) de kwaliteit van de hulp aan de gebruiker 30 punten a) 10 punten b) 10 punten c) 10 punten Kwaliteit van de opleiding Om de kwaliteit van de opleiding te beoordelen, neemt de aanbesteder de volgende elementen in overweging: aard, methodologie, duur en soort ondersteuning dat voor de opleiding van het personeel wordt voorgesteld. De inschrijver zal minstens een toelichtende tekst over de opleiding en over de voorgestelde ondersteuning leveren. 10 punten
Weight (percentage, exact):
Estimated value
Not available
Final contracted value
Not available
Award of contract
Not available
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.