Tender for Agreement regarding Application Development and Application Services for Lotto app

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The contracting entity has conducted a tender with the following description: The contracting entity “Danske Lotteri Spil A/S” provides games within number games, scratch tickets and other e-instant games. The company is owned by Danske Spil A/S and are part of the Danske Spil group. 80% of the shares in Danske Spil A/S are held by the Danish government. The remaining 20% are held by two individual sports organisations (Danmarks Idrætsforbund and Danske Gymnastik- & Idrætsforeninger) who each own 10% of the shares. This tender concerns an agreement concerning Application Development and Application Services related to Lotto-app and Associated Services. It is the contracting entity’s overall ambition to have the best and most acknowledged app for lottery games in the industry. The Agreement covers the following main services: A) Application Development B) Application Services C) Services as per Order in the form of Strategic Advice Ad main service A) Application Development covers the development of a new app for the Customer's lottery games. The app shall be developed in accordance with the Customer's requirements, including specific requirements for design. The Supplier shall deliver a native app for Apple iOS and a native app for Google Android. The purpose of the Lotto-app is to cover the end-to-end user journeys related to the Customer's lottery game with the existing functions. The Lotto-app is used by approximately 480.000 users covering all ages (above 18 years), sex and parts of Denmark. As such, the users cover a broad demography with differing technological skills. The app shall integrate to the Customer's middlelayer API's and use the Customer's SDK's as described in the Agreement. Before delivery of the Lotto-app, the Supplier shall perform comprehensive and well-structured testing of the app to ensure high quality of the app, and compliance with the Agreement. Ad main service B) After delivery of the Lotto-app, cf. main service A), the Supplier shall deliver Application Services. Application Services covers support and maintenance. The Application Services shall be delivered from the acceptance date and untill termination of the Agreement. The Supplier's support service shall allow the Customer to contact competent support staff that can help the Customer in case of Incidents. The support function shall be available for requests during 8:-24:00 all days. Maintenance covers maintenence and continuing improvements to the app, including adaption to new versions of operations systems and third-party libraries. Maintenance shall be delivered by a fixed allocation team of 6 people, who shall deliver the maintenance services full time (approx. 37 hours a week) to the Customer and onsite from the Customer's premises at least 2 whole days a week. The maintenance services shall be delivered according to the Customer's SAFE coorperation method and the fixed allocation team shall participate as part of the Agile Release Train. Ad main service C) The Supplier shall deliver Services as per Order in the form of Strategic Advice. Strategic Advice covers advice related to UX, IT-strategy, commercial optimization, innovation and analyses (e.g. based on user tests or data from the app). *** In addition to Strategic Advice, the Customer shall be able to procure Subsequent Development, New Development and Additional Application Services as Services as per Order. However, these services are not to be considered as main services. In general, reference is made to the tender material for more information.

Electronic via:
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=401866&B=

Electronic submission: required
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=401866&B=

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Det Danske Klasselotteri A/S

DK Danmark
DK012 Københavns omegn

72000000 - IT services: consulting, software development, Internet and support

72240000 - Systems analysis and programming services

72261000 - Software support services

79400000 - Business and management consultancy and related services

72267000 - Software maintenance and repair services

72265000 - Software configuration services

72263000 - Software implementation services

72232000 - Development of transaction processing and custom software

72230000 - Custom software development services

72212900 - Miscellaneous software development services and computer systems

72253000 - Helpdesk and support services

92350000 - Gambling and betting services

79300000 - Market and economic research; polling and statistics

72243000 - Programming services

72260000 - Software-related services

72266000 - Software consultancy services

72262000 - Software development services

72210000 - Programming services of packaged software products

72268000 - Software supply services

72212000 - Programming services of application software

72212100 - Industry specific software development services

72246000 - Systems consultancy services

72254000 - Software testing

79410000 - Business and management consultancy services

92351000 - Gambling services

72200000 - Software programming and consultancy services

Price

100,000,000.00 DKK

The procedure is closed

The procedure is closed