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Awarded03/03/2026
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Published11/05/2026
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Today17/05/2026
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Deadline09/06/2026
Utilities
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Contract for the supply and operation of Digital Observation
Note: Not all information for this procedure were successfully computed. Please consult linked documents for more details.
Guldborgsund Municipality offers a Contract for the supply and operation of Digital Observation. In collaboration with the Customer's supplier of Digital Observation, the Customer will deploy a modern, cloud-based solution for digital observation. The purpose of the contract is to establish a future-proof, reliable and coherent solution that supports security for citizens and efficient workflows for employees at care centres. The contracting entity has planned the set-up and commissioning of 250 digital observation units for anonymised supervision, incident detection and support for night and safety visits – with a special focus on screened sections and temporary 24-hour seats (MDOs). At the same time, the Ordering Party has entered into a contract with a supplier for a comprehensive modernisation of the Ordering Party's emergency call solution, where emergency call systems, sensors and GPS devices must be replaced and implemented anew. Both solutions must form a whole, where emergency calls, employee alerts and digital observation are integrated with each other. User-friendliness and simple operation are key requirements, as is full integration between the services in the two Contracts, in order to support coherent workflows and efficient handling of incidents. During the contract period, the supplier must focus on continuous evaluation and improvement of the solution based on feedback from users and technological progress. The contract for Digital Observation includes the supply and operation of Digital Observation in the form of a subscription solution. The subscription solution must include the implementation of all necessary equipment, software, SIM cards, technical infrastructure, administration system, operation and maintenance of a comprehensive cloud-based solution for digital observation and digital supervision at the Customer's care centers and with the possibility of use in home care. The solution will ensure anonymised digital oversight of image display, two-way communication and detection of events such as falls, presence and movement. The subscription solution also includes continuous updates, maintenance and replacement of equipment as well as support for integration into emergency solution.
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=454824&TID=200415561&B=
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