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Contract for the supply and operation of Digital Observation - EU tenders
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Contract for the supply and operation of Digital Observation

  • Awarded
    03/03/2026
  • Published
    11/05/2026
  • Today
    17/05/2026
  • Deadline
    09/06/2026
Status
Awarded
Type of contract
Supplies
Subject for Renewal
Yes
Buyer
GULDBORGSUND KOMMUNE
Place of performance
NUTS code: anyw
Location of buyer
NUTS code: DK022 Vest- og Sydsjælland
Business sector (Main CPV)
35125000 Surveillance system
Total estimated contract value (excluding VAT)
13,000,000.00 DKK
Total final contract value (excluding VAT)
Not available
Tender reference number
26-007921
Description

Guldborgsund Municipality offers a Contract for the supply and operation of Digital Observation. In collaboration with the Customer's supplier of Digital Observation, the Customer will deploy a modern, cloud-based solution for digital observation. The purpose of the contract is to establish a future-proof, reliable and coherent solution that supports security for citizens and efficient workflows for employees at care centres. The contracting entity has planned the set-up and commissioning of 250 digital observation units for anonymised supervision, incident detection and support for night and safety visits – with a special focus on screened sections and temporary 24-hour seats (MDOs). At the same time, the Ordering Party has entered into a contract with a supplier for a comprehensive modernisation of the Ordering Party's emergency call solution, where emergency call systems, sensors and GPS devices must be replaced and implemented anew. Both solutions must form a whole, where emergency calls, employee alerts and digital observation are integrated with each other. User-friendliness and simple operation are key requirements, as is full integration between the services in the two Contracts, in order to support coherent workflows and efficient handling of incidents. During the contract period, the supplier must focus on continuous evaluation and improvement of the solution based on feedback from users and technological progress. The contract for Digital Observation includes the supply and operation of Digital Observation in the form of a subscription solution. The subscription solution must include the implementation of all necessary equipment, software, SIM cards, technical infrastructure, administration system, operation and maintenance of a comprehensive cloud-based solution for digital observation and digital supervision at the Customer's care centers and with the possibility of use in home care. The solution will ensure anonymised digital oversight of image display, two-way communication and detection of events such as falls, presence and movement. The subscription solution also includes continuous updates, maintenance and replacement of equipment as well as support for integration into emergency solution.

Submission Method
Electronic via:
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=454824&TID=200415561&B=
Tenders may be submitted
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=454824&TID=200415561&B=
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Buyers
Konkurrence- og Forbrugerstyrelsen
Place of performance
Award method
Bedste forhold mellem pris og kvalitet
Estimated value
13,000,000.00 DKK
Final contracted value
Not available
Award of contract
Official name: Access Technology A/S
Postal address:
Town: Lystrup
Postal code: 8520
Country:
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.