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Czech Republic-Prague: Systems support services - EU tenders
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Czech Republic-Prague: Systems support services

  • Published
    24/03/2017
  • Deadline
    27/04/2017
  • Opening of tenders
    27/04/2017
  • Awarded
    26/05/2017
  • Today
    31/08/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
Správa Pražského hradu
Place of performance
NUTS code: CZ010 Hlavní město Praha
Location of buyer
NUTS code: CZ010 Hlavní město Praha
Business sector (Main CPV)
72253200 Systems support services
Total estimated contract value (excluding VAT)
3,900,000.00 CZK
Total final contract value (excluding VAT)
3,481,651.00 BGN
Tender reference number
SPH 670/2017
Description

The subject of the contract is the extension until 30 June 2021 of the guarantee of the manufacturer of IBM/Lenovo equipment and of the VMware licences used by the contracting authority. Within the scope of the supplies, the contractor will perform the following services to the contracting authority: — extension of the warranty of equipment manufacturers and extension of licences as specified in Annex 2 to the Tendering Document; — provision of SLA services in 24 x 7 mode, when you sign up to the contractor’s helpdesk, start the solution within 4 hours of reporting, repair within 24 hours of reporting (including securing of spare parts, operationalisation, functionality tests, etc.); —prophylactic activities of 1 man-day (8 hours) quarterly.

Submission Method
Tenders or requests to participate must be submitted to:
Official name: Správa Pražského hradu
National registration number: 49366076
Postal address: Hrad I. nádvoří č.p. 1
Town: Praha 1
NUTS code: CZ010
Postal code: 119 08
Country: CZE
Contact person: Mgr. Martina Jandová
Main address: www.hrad.cz
Electronic via:
https://nen.nipez.cz/profil/SPH
Tenders may be submitted
Submission for all lots
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
27/04/2017 10:00
Place of performance
Award method
Lowest price
Estimated value
3,900,000.00 CZK
Final contracted value
3,481,651.00 BGN
Award of contract
Official name: ITS akciová společnost
Postal address: Vinohradská 184
Town: Praha
Postal code: 130 52
Country: CZE
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.