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Published24/03/2017
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Deadline27/04/2017
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Opening of tenders27/04/2017
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Awarded26/05/2017
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Today31/08/2026
Utilities
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Czech Republic-Prague: Systems support services
The subject of the contract is the extension until 30 June 2021 of the guarantee of the manufacturer of IBM/Lenovo equipment and of the VMware licences used by the contracting authority. Within the scope of the supplies, the contractor will perform the following services to the contracting authority: — extension of the warranty of equipment manufacturers and extension of licences as specified in Annex 2 to the Tendering Document; — provision of SLA services in 24 x 7 mode, when you sign up to the contractor’s helpdesk, start the solution within 4 hours of reporting, repair within 24 hours of reporting (including securing of spare parts, operationalisation, functionality tests, etc.); —prophylactic activities of 1 man-day (8 hours) quarterly.
Official name: Správa Pražského hradu
National registration number: 49366076
Postal address: Hrad I. nádvoří č.p. 1
Town: Praha 1
NUTS code: CZ010
Postal code: 119 08
Country: CZE
Contact person: Mgr. Martina Jandová
Main address: www.hrad.cz
Electronic via:
https://nen.nipez.cz/profil/SPH
Postal address: Vinohradská 184
Town: Praha
Postal code: 130 52
Country: CZE
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