Publications Office of the EU
Customer information service - EU tenders
DisplayCustomHeader
Procurement Detail Actions Portlet
OP Portal - Procurement - Details

This page contains content generated automatically to improve findability and accessibility

- indicates CPV codes deduced from the text of the procedure

- indicates text translated automatically in your browsing language

Customer information service Text automatically translated in your browsing language Automatically translated

  • Published
    07/05/2025
  • Deadline
    03/06/2025
  • Today
    24/06/2025
Status
Submission closed
Type of contract
Services
Subject for Renewal
No
Buyer
ÖBB-Operative Services GmbH
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: ATZZZ Extra-Regio NUTS 3
Business sector (Main CPV)
79000000 Business services: law, marketing, consulting, recruitment, printing and security
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
Not available
Tender reference number
Provia ID 131882
Description

Customer management, in particular steering customer flows Use during busy travel days for faster train handling by steering and positioning customers on the platform Proactive provision of information Active support for customers when switching between bus and train or returning and assistance with routing in the course of an ETS (rail replacement traffic) Early detection of potential conflict situations Reporting of safety and customer-relevant defects Reporting of safety and customer-relevant incidents (persons who influence the subjective feeling of safety) Performance of first aid measures in case of need Documentation of the activity, keeping of shift logs in case of need Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://www.provia.at/
Tenders may be submitted
Electronic submission: required
https://www.provia.at/
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Award method
Not available
Estimated value
Not available
Final contracted value
Not available
Award of contract
Not available
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.