ITSM as a SaaS service Text automatically translated in your browsing language Automatically translated

Keva (later also the Client) requests tenders for the procurement of the ITSM system as a SaaS service. The target of the procurement is Keva's ITSM system as a SaaS service. The subject of the procurement is described in more detail in Appendix A to the invitation to tender, "Description of the subject of the procurement" and the requirements for the procurement are described in Appendix 1, "ITSM_requirements". The Contracting Entity may, if necessary, procure additional procurements from the Contracting Partner in accordance with section 136, subsection 2, paragraph 1 of the Act on Public Contracts, which are described in Appendix A of the invitation to tender, Description of the object of the procurement. The customer does not commit to any procurement volumes. On the basis of the invitation to tender, one service provider and a backup service provider will be selected (see the section "Contract procedure" for more details). The contract period is valid until further notice. The client's goal is that the contract has been signed by 31 January 2025, after which the commissioning project will begin immediately, see more information in Appendix 5, "ITSM system as a SaaS service contract model". Text automatically translated in your browsing language Automatically translated

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support CVP code deduced from the text of the procedure AI-generated