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Published13/07/2011
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Deadline20/09/2011
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Awarded25/01/2012
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Today22/08/2026
Utilities
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B-Antwerp: computer support and consultancy services
Drawing up an Informatics Master Plan within the context of a.
Management Informatica System, MIS and the development and implementation of a.
Miss, including the provision of organisational and person-oriented change management services, support and training, as well as corrective and evolving maintenance of the solution. The MIS should lead to the automation of existing data flows. This objective should be underpinned by a further alignment of IT services with the operational needs of the ITG, also known by the ICT to Business Alignment concept.
The MIS should integrate existing IT systems, ensure that communication processes are carried out electronically so that documents can be centrally managed and consulted.
A document management system is a basic part of the solution to be implemented to support information flows electronically. A powerful search engine provides added value. This requires a prior mapping of the business processes within and between departments, the automation of data flows and the impact on existing terms of reference and procedures. The impact on organisation, staff and stakeholders must also be made clear!
The objective of the contract is to achieve further progress.
Administrative Efficiency, further optimisation of intra- and inter-departmental communication within the ITG, as well as an Optimalisation of.
Communication with the ITG’s External Partners (stakeholders).
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