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CFT-1790 - Provision of IT Infrastructure and Operations Managed Services for the EIB Group - EU tenders
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CFT-1790 - Provision of IT Infrastructure and Operations Managed Services for the EIB Group

Overview
  • Published
    14/03/2025
  • Today
    22/03/2025
  • Deadline
    25/04/2025
Status
Published
Type of contract
Services
Subject for Renewal
Yes
Buyer
European Investment Bank
Place of performance
NUTS code: Not available
Location of buyer
NUTS code: LU000 Luxembourg
Business sector (Main CPV)
72000000 IT services: consulting, software development, Internet and support
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
EIB/2025/CPN/0002
Description

The objective of this call for tenders (competitive procedure with negotiation) is to award a framework agreement to a single successful tenderer for the provision of IT Infrastructure and Operations Managed Services. The scope of the framework agreement encompasses 11 domains covering on-premises and 2 cloud landing zones (AWS and Azure). Below is an estimation of the volumetrics for each of the domains, reflecting current EIBG infrastructure design and being subject to natural evolution as technologies progress: - Domain 1 (network services): 550 switches, 90 routers, 1134 access points, 60 other network devices; - Domain 2 (unified communication): 320 collaboration rooms; - Domain 3 (database services): 600 databases; - Domain 4 (Server operating systems services): 3000 servers; - Domain 5 (Automation services): 4 Ansible platforms, 4 Terraform platforms, 170 AzureDevops Agents, 1 Automic platforms, 80 Automic agents, 4 UIPath robots, 6 Outsystem Platforms; - Domain 6 (virtual services): 102 SDDC VxRail physical servers, 10 Tanzu physical servers, Cloud Landing Zones – Azure, Cloud Landing Zones – AWS; - Domain 7 (backup services): 11 backup appliances, 12 disaster recovery appliances; - Domain 8 (Datacentre Support and Infrastructure Asset Management Services): 72 racks, 122 hardware appliances; - Domain 9 (Observability and Scheduling Services): 3500 monitored hosts, 200 monitored applications; - Domain 10 (IT Operations Support Services): 30000 Configuration Items in CMDB; 24/7 support of operator; - Domain 11 (Client Platform Services): 21 physical windows servers, 1100 virtualized servers. For more details please refer to the procurement documents.

Submission Method
Electronic via:
https://webgate.ec.europa.eu/digit/opsys/esubmission?cftUuid=8e97fce1-2fd2-4f71-93cb-c17868f8c060
Tenders may be submitted
Electronic submission: required
https://webgate.ec.europa.eu/digit/opsys/esubmission?cftUuid=8e97fce1-2fd2-4f71-93cb-c17868f8c060
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Place of performance
Not available
CPV code

72000000 - IT services: consulting, software development, Internet and support

72240000 - Systems analysis and programming services

72253200 - Systems support services

72228000 - Hardware integration consultancy services

72246000 - Systems consultancy services

72700000 - Computer network services

72100000 - Hardware consultancy services

72220000 - Systems and technical consultancy services

72222300 - Information technology services

72710000 - Local area network services

Award method
Criterion:
Type: quality
Description: Please consult the procurement documents.
Weight (percentage, exact): 60
Criterion:
Type: price
Description: Please consult the procurement documents.
Weight (percentage, exact): 40
Estimated value
Not available
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.